Product Design Intern (Summer 2027)

Nclusion is working to expand access to traditional financial services for underserved communities worldwide. The Product Design Intern will be mentored by experienced designers and collaborate with Product, Engineering, Research, and Operations to design thoughtful, inclusive experiences across fintech products. The role includes supporting research, prototyping, user testing, design systems, and implementation documentation.

What you'll do:

• Support end-to-end product design work, from early research and problem framing through wireframes, prototypes, and polished UI
• Partner with product managers, engineers, and fellow designers to explore solutions for fintech and financial inclusion use cases
• Create user flows, journey maps, sketches and interactive prototypes to communicate design ideas clearly
• Help conduct user research, competitive analysis, and usability testing to inform product decisions
• Contribute to design explorations for mobile and web experiences used by consumers, merchants, operations, and/or internal teams
• Translate product requirements and user insights into simple, accessible, and scalable designs
• Assist with maintaining and improving design system components, patterns, and documentation
• Prepare design assets and documentation needed for engineering implementation
• Participate in design critiques, product reviews and cross-functional working sessions
• Bring curiosity, fresh perspective, and a point of view on how design can increase financial inclusion

What they're looking for:

• Currently pursuing a degree in Product Design, Human-Computer Interaction or a related field, with graduation expected in 2028
• A portfolio that demonstrates thoughtful design process, problem solving, visual craft, and user empathy
• Familiarity with common design tools such Figma, Claude Design, Adobe Creative Suite
• Strong communication and storytelling skills, and the ability to explain design decisions clearly to cross-functional partners
• Curiosity about fintech, financial inclusion, emerging markets or products that serve diverse user needs
• Comfort navigating ambiguity and fast paced work environments
• Highly collaborative with strong growth mindset, including willingness to iterate based on feedback
• Attention to detail and a willingness to learn how product, engineering, research, and operations teams work together
• Experience designing mobile-first or responsive web experiences
• Exposure to user research methods such as interviews, surveys, usability testing, or journey mapping
• Interest in accessibility, inclusive design, low-literacy UX, localization, or low-connectivity product experiences
• Experience working on projects involving payments, financial services, marketplaces, operations tools, or consumer apps

Benefits:

• In-office lunch
• Team events & culture