Product Intern

OpenGov provides AI and ERP solutions for local and state governments in the United States. The Product Intern will develop product-thinking skills through customer discovery, user experience design, AI-assisted delivery, metrics tracking, and ownership of a scoped product problem.

What you'll do:

• Participate in customer discovery conversations; synthesize what you hear into defensible product decisions
• Define user experience flows and interaction patterns within the existing design system
• Write intent documents that AI tooling can execute against; review AI-generated specs for accuracy and completeness
• Partner with your engineering and product mentor to resolve ambiguity in real time during the development cycle
• Track adoption and usage metrics for your scoped area; use them to drive iteration
• Present your product area and findings in a final intern showcase — covering the customer problem, what you built, and what you would do next
• Surface gaps, risks, and unanswered questions proactively; don't wait to be asked

What they're looking for:

• • Currently pursuing a degree in computer science, information systems, product design, HCI, business, or a closely adjacent field — or equivalent self-directed experience
• • Genuine curiosity about customers and why products succeed or fail; you find yourself asking "who is this for and does it actually solve their problem?"
• • Strong written communication: you can articulate a product decision clearly enough that an engineer and a designer walk away aligned
• • Comfort with ambiguity and speed: you make reasonable decisions with incomplete information rather than waiting for certainty
• • Willingness to grow into code fluency using AI-native tooling — you don't need to arrive as a developer, but you must be willing to get there
• • Prior exposure to product management, UX design, software development, or customer research is a plus — in any form (coursework, projects, prior internships, side work)
• • Familiarity with design tools (Figma, etc.) or development tooling is welcome but not required

Benefits:

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches.