Product Management Analyst Intern (Claims)

Berkley Technology Services provides technology solutions and IT services for W. R. Berkley Corporation and its operating units. The Product Management Analyst Intern (Claims) will support product managers by writing product requirements, testing software features, analyzing data and customer feedback, and collaborating with cross-functional teams to improve products and processes.

What you'll do:

• Assist in Writing Product Requirements. Create tickets for frontend and backend features. Collaborate with developers to enhance product features and ongoing processes
• Testing Product Features. Validate items in progress to ensure quality and user impact
• Delivering Results. You will learn how to curate the best ideas, hypothesize their value, and implement the most promising of them. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value
• Focusing on the Data. We will assign you Objectives and Key Results (OKRs) that define your goals and quantify the results we aim to achieve. We will ask you to regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews
• Understanding Our Customers. We will ask you to routinely expose yourself to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences
• Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how

What they're looking for:

• Strong communication skills (oral and written), especially for working with both technical and non-technical teams
• Demonstrated problem-solving ability and attention to detail
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Customer service orientation and a collaborative mindset
• Curiosity and eagerness to learn new technologies
• Strong passion for technology and cybersecurity
• Participation in extracurricular or leadership activities
• Excellent written and verbal communication
• Ability to learn new things/track record of self-learning
• Prior internship, co-op, or on or off-campus technical experience preferred, but not required
• Prior internship, co-op, or technical project experience is a plus but not always required
• Experience with SQL (is a plus)

Benefits:

• Hands-on experience
• Valuable on-the-job training
• Training, instruction and feedback to enable you to excel in your role
• Opportunity to contribute to meaningful projects and collaborate with professionals across departments
• Exposure to industry tools, technologies, and leadership engagement
• Opportunity to develop practical skills aligned with academic background and career interests
• Opportunity to grow your career into a wide range of roles