Product Management Intern

## Role Summary/Expected Outcomes We are looking for a curious, analytical Product Management Intern to join our product team. As a Product Management Intern, you will work alongside our product managers to help decide what we build and why, for supplier management software used by some of the world's largest companies. You will talk with customers, suppliers, and internal users to understand their problems, dig into product usage data, and help turn what you learn into clear problem statements, user stories, and priorities for our engineering and design partners. Our product team is adopting modern practices, including continuous discovery, Kanban, and outcome-based roadmaps, so you will get hands-on experience with how strong product teams work. By the end of the internship, you will have owned at least one discovery or improvement initiative from research through recommendation and presented your findings to product leadership. ## Responsibilities - Conduct interviews with customers, suppliers, and internal users to understand their needs, pain points, and workflows, and synthesize what you learn into clear, actionable insights. - Analyze product usage data, support tickets, and customer feedback to spot trends and help inform prioritization decisions. - Research competitors and industry trends in supplier management, procure-to-pay, and supplier risk. - Write clear problem statements, user stories, and acceptance criteria, and help refine and prioritize the product backlog. - Prototype and test ideas with users using wireframes or clickable mockups (e.g., Figma) before the team commits to building them. - Partner with engineering, UX, and QA to clarify requirements during development and confirm that releases solve the problems they were meant to solve. - Help define success metrics for features and build reports or dashboards that show how customers use our products. - Support product launches by drafting release notes and enablement materials for sales, marketing, and other customer-facing teams. - Take part in team rituals such as stand-ups, backlog reviews, and retrospectives, and present your findings and recommendations to product leadership. ## Requirements - Pursuing a Bachelor's or Master's degree in Business, Computer Science, Information Systems, Engineering, business, or a related field. - Strong curiosity about customers and a drive to understand the "why" behind a problem before jumping to solutions. - Strong analytical and problem-solving skills; comfortable working with data in Excel or Google Sheets (SQL is a plus). - Excellent written and verbal communication skills, with the ability to explain complex ideas simply to technical and non-technical audiences. - Self-starter who is comfortable with ambiguity and can organize and follow through on their own work. - Strong aptitude for AI, agentic frameworks, and prototyping.