Product Management Intern (Summer 2027)

Nclusion is working to expand access to traditional financial services for underserved customers in emerging markets. The Product Management Intern will own a defined portion of a product roadmap under mentorship, translating customer and business needs into requirements, using data and experiments to guide decisions, and partnering with engineering, design, operations, and field teams to launch products.

What you'll do:

• Own a defined slice of your product line's roadmap under mentorship: define the problem, scope the solution, and see it through to launch
• Translate customer, field, and business needs into clear product requirements, specs, and PRDs that engineers and designers can build from
• Use data to drive decisions: pull and interpret product metrics, work in our BI tools, define success metrics, and size opportunities before committing to build
• Help design, run, and interpret experiments, including A/B and incrementality tests, to validate hypotheses about customer behavior and product changes
• Write clear product documentation: PRDs, well-scoped tickets with acceptance criteria, and decision docs that make ownership and tradeoffs explicit
• Partner with field operations to understand how agents and customers actually use the product, and turn those insights into product changes
• Contribute to user research synthesis, competitive and market analysis, and cross-functional planning
• Participate in product reviews, prioritization discussions, and technical conversations with engineering

What they're looking for:

• Pursuing a degree in a relevant field such as business, economics, computer science, engineering, design, or a related discipline, with graduation expected in 2028
• Strong analytical skills and genuine comfort using data to make decisions; fluent in spreadsheets, with some exposure to SQL or BI tools (Metabase, Looker, or similar) preferred
• Technical literacy: able to understand how software systems, APIs, and data flow well enough to collaborate with engineers and reason about tradeoffs. You don't need to write production code; you do need to follow the conversation
• Clear, concise written and verbal communication; product management is a writing job
• Real curiosity about customer behavior and a bias toward understanding the "why" behind the numbers
• Structured problem-solving and the judgment to prioritize when everything feels important
• Comfort navigating ambiguity and adapting in a fast-moving environment
• Prior product experience through internships, founding or leading a project or organization, hackathons, research, or shipping something 0 to 1
• Interest in fintech, financial inclusion, or emerging markets
• Familiarity with product analytics and experimentation: SQL, BI tools (Metabase, Looker, Mixpanel, Amplitude), or A/B testing frameworks
• Experience writing PRDs or user stories and working in tools like Linear, Jira, or Notion
• Exposure to behavioral economics or consumer psychology; useful context for designing incentives and savings products

Benefits:

• In-office lunch
• Team events & culture