Product Manager

Clozd is a Decision Intelligence company that helps organizations uncover customer feedback and improve revenue outcomes. The Product Manager will define the product vision and roadmap, drive execution for key platform products and features, and own business metrics through collaboration with leadership, engineering, design, marketing, sales, and customers.

What you'll do:

• **Product vision and strategy:** Work closely with leadership to define, communicate, and implement a cohesive vision for the platform that will help our clients easily achieve their goals and help Clozd meet our business objectives
• **Roadmap and delivery**: Develop and maintain a detailed product roadmap. Prioritize features and initiatives based on customer needs, business goals, and resource constraints. Write clear product requirements and work closely with engineering and design to ensure timely delivery
• **Product operating model:** Help implement a system that enables Clozd to ship impactful features and products as quickly as possible
• **AI adoption:** Create and maintain AI tools and systems that automate the product development process at Clozd, and be an expert on the best practices for using AI in your field
• **Market and Customer Research**: Conduct user research, analyze feedback, and gather insights to identify market trends and customer pain points. Become an expert and thought leader in our domain and industry
• **Go-to-Market Strategy**: Collaborate with marketing and sales teams to create and execute strategies for product launches, including messaging, positioning, and pricing

What they're looking for:

• A scrappy, ownership-driven mindset - you thrive in a startup environment where you're building the plane while flying it. You hold yourself and others to a high standard of accountability
• Strong written and verbal communication skills - you can present your work, explain your rationale, and influence without authority. We feel confident putting you in front of cross-functional leaders and clients
• 1-3 years of experience in product management or a similar role
• Experience building enterprise-grade software, AI-enabled features, and zero-to-one products
• AI Power User - experience using AI tools to accelerate every stage of product work - conducting research, analyzing data, defining product requirements, prototyping, etc
• Customer obsessed - you are experienced collecting in-depth feedback from customers at every stage of the product development lifecycle, and you ship products that delight customers and help them achieve their goals
• Strong data analysis skills - you use data to make and defend decisions and focus on influencing the metrics that matter most for the business

Benefits:

• Competitive compensation, including salary, bonus, 401k, and equity
• Majority of medical, dental, disability, life, and other insurance paid
• Unlimited PTO with a boss that encourages taking time off and using PTO to recharge
• 10 paid holidays and company shutdown between Christmas and New Years
• Weekly catered lunches
• Stocked kitchens
• Quarterly company/department activities
• Maternity/paternity leave
• EAP program