Product Manager

MSU Federal Credit Union is hiring a Product Manager to manage products throughout their lifecycle and align product strategy with organizational objectives, member experience, employee effectiveness, compliance, and operational needs. The role connects business stakeholders, technical teams, vendors, and delivery partners to shape roadmaps, prioritize work, guide implementation, and improve product outcomes.

What you'll do:

• Define and maintain product vision, goals, roadmaps, and priorities aligned to MSUFCU’s strategic objectives, member needs, employee experience, compliance expectations, and operational goals
• Manage products throughout the lifecycle from discovery and planning through delivery, adoption, measurement, improvement, and retirement
• Evaluate opportunities using research, data, stakeholder feedback, business value, risk, dependencies, capacity, and organizational priorities
• Develop and/or support business case creation, cost-benefit analysis, priority recommendations and ROI/Value realization to help inform and guide roadmap decisions and prioritization
• Monitor product performance, outcomes, and operational impacts to recommend enhancements, roadmap adjustments, or investment changes
• Serve as a primary liaison between business stakeholders, technical teams, vendors, and delivery partners
• Partner with key vendors to align product roadmaps, manage delivery dependencies, implementation planning, performance monitoring and issue resolution so that solutions continue to meet business and member needs
• Build trusted relationships by understanding needs, clarifying objectives, and communicating product direction, priorities, risks, dependencies, and progress
• Facilitate discovery, planning, prioritization, and alignment discussions that help teams make informed decisions and stay focused on shared outcomes
• Partner with Engineering, Architecture, Security, Operations, Compliance, Risk, Project Management, and other teams to ensure solutions are understood, feasible, compliant, and aligned to organizational priorities
• Drive product backlog prioritization and readiness activities, ensuring work is refined, sequenced, and aligned to business value, strategic priorities, operational needs, regulatory requirements, and delivery capacity
• Lead or support discovery and requirements activities, including problem statements, business processes, requirements, epics, user stories, acceptance criteria, workflows, and related documentation

What they're looking for:

• High School Diploma or equivalent required
• Bachelor's degree in Business, Information Technology, Engineering, Product Management, or a related field; equivalent experience may be considered
• Experience working with cross-functional teams to deliver business and technology solutions
• Experience facilitating discussions, gathering requirements, managing priorities, and driving outcomes
• Product lifecycle management
• Roadmap development and prioritization
• Business analysis and requirements management
• Stakeholder management and influencing
• Strategic planning and problem solving
• Process analysis and improvement
• Agile, Scrum, Kanban, and iterative delivery methodologies
• User Acceptance Testing coordination and execution

Benefits:

• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year
• Volunteer Time Off
• 11 Paid Holidays
• 401(k) with a company match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave
• This position is able to work onsite, hybrid, or remote (must reside within the State of Michigan).