Product Manager

Scope Labs is an innovative technology company developing digital products and technical solutions for clients across various industries. The Product Manager will drive client product development by organizing feedback, creating product specifications, managing roadmaps, coordinating with engineering, conducting QA, and leading client communications. The role also supports release processes, bug prioritization, and product development improvements.

What you'll do:

• Document and organize client feedback and feature requests, prioritizing upcoming initiatives from your product intuition, internal feedback, client feedback, and user insights
• Create clear, detailed product specifications following Scope Labs' established formats
• Partner with engineering teams to shepherd features from conception to launch
• Conduct QA testing to ensure high-quality deliverables
• Identify opportunities for product improvements through customer calls, platform usage, and product analytics
• Lead client communications via Slack and other async channels, triaging requests and questions as needed
• Participate in weekly client meetings, gradually taking on presentation responsibilities
• Help maintain client roadmaps and provide updates on delivery progress
• Learn and champion Scope Labs' weekly release cycle process
• Participate in sprint planning and engineering coordination
• Help manage bug triage and prioritization
• Suggest process improvements and proactively bring up what is / isn’t working

What they're looking for:

• Familiarity with project management tools (e.g. Asana, Linear, Notion, Jira)
• Experience working in cross-functional teams including product, design, and engineering
• Previous experience in client strategy or customer success roles at a high-growth company

Benefits:

• Competitive base salary + discretionary performance-based incentives
• Comprehensive health, dental, and vision insurance
• Paid time off, holidays, and parental leave