Product Manager, User Identity

Palo Alto Networks is a cybersecurity company focused on protecting digital environments through innovative security technologies. The Product Manager, User Identity will own the strategy, roadmap, and feature lifecycle for the User-ID capability within the Strata network security platform, partnering with engineering, customers, and cross-functional teams. The role will translate technical and customer needs into product requirements and deliver identity-aware security capabilities from concept through launch.

What you'll do:

• Own and drive the User-ID product strategy, roadmap, and feature lifecycle
• Define product requirements for identity-aware security capabilities across user mapping, authentication, identity integrations, and policy enforcement
• Partner with engineering to deliver capabilities related to user-to-IP mapping, Cloud Identity Engine, terminal server environments, workload identity, and related identity services
• Support integrations with identity technologies including Active Directory, LDAP, Entra ID, Okta, Ping Identity, SAML, OIDC, and RADIUS
• Gather requirements and feedback from enterprise customers, field teams, customer success, and internal stakeholders
• Translate technical and customer needs into clear product requirements and roadmap priorities
• Partner across engineering, UX, technical marketing, sales, customer success, and product teams to deliver capabilities from concept through launch
• Use customer, deployment, and product data to improve scalability, reliability, performance, usability, and adoption
• Develop technical product content, deployment guidance, and product enablement
• Use AI and modern product-development tools to accelerate research, analysis, prototyping, and product decision-making

What they're looking for:

• The ideal candidate brings 1-5 years of strong technical product instincts and experience in IAM + networking/security exposure, and roadmap ownership of an identity product with the ability to work across these domains
• 1–5 years of relevant experience in product management, technical product management, technical marketing, engineering, or a related technical role
• Experience in at least one of the following areas: identity/IAM, authentication, directory services, networking, network security, firewalls, Zero Trust, secure access, or enterprise security infrastructure
• Experience partnering with engineering teams to define requirements and deliver technical products or features
• Working knowledge of enterprise identity and/or networking concepts
• Experience translating customer or technical needs into product requirements
• Strong analytical, problem-solving, and communication skills
• Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience
• We will not sponsor applicants for work visas for this position
• Experience with Active Directory, LDAP, RADIUS, SAML, OIDC, Entra ID, Okta, Ping Identity, or similar identity platforms
• Experience with network security, firewalls, PAN-OS, Prisma Access, Panorama, Strata Cloud Manager, or comparable technologies
• Experience owning or contributing to a product roadmap

Benefits:

• Most teams work from the office full time, with flexibility when it’s needed.
• This role is hybrid with onsite work 3 days a week.
• The offered compensation may also include restricted stock units and a bonus.