Product Operations Intern (PGC) - 2027 Summer

TikTok is a short-form mobile video platform seeking a Product Operations Intern to support its professional-generated-content creator ecosystem. The intern will develop creator growth strategies, analyze performance and challenges, coordinate cross-functional solutions, monitor content trends, and maintain creator relationships.

What you'll do:

• Support external PGC (Professional Generated Content) creators in growing their presence on TikTok, including designing growth strategies and operational plans
• Collect and analyze key challenges faced by creators during their TikTok journey, and drive cross-functional collaboration to ensure timely solutions
• Monitor and optimize creator performance through data analysis, continuously improving engagement and influence on the platform
• Stay on top of content trends and user needs, and develop creator growth strategies that enhance the overall content ecosystem
• Build and maintain strong relationships with creators, ensuring high satisfaction and long-term development on the platform

What they're looking for:

• Currently pursuing a Bachelor's degree in a related discipline
• Able to commit to working for 12 weeks during Summer 2027
• Strong data sense and analytical skills, with the ability to make data-driven decisions
• Goal-oriented, with excellent project management and cross-team collaboration skills
• Currently pursuing a Master's degree in a related discipline
• Prior experience in creator operations/content operations at major internet companies is a strong plus
• Passionate and experienced user of content platforms, with deep understanding of content ecosystems and creator growth
• Solid understanding of new media ecosystems, short video content trends, and overseas user behavior

Benefits:

• Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
• Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.