Product Specialist I

Fort Washington Investment Advisors, Inc. seeks a Product Specialist I to support the design, development, testing, implementation, and maintenance of Lafayette Life’s life insurance and annuity products on administration and illustration platforms. The role coordinates product requirements and programming changes with IT, researches and resolves product issues, and supports product development and testing.

What you'll do:

• Participates in the design, development, testing, implementation and subsequent maintenance of Lafayette Life's life insurance and annuity products on their administration and illustration system platforms
• Coordinates with IT to write detailed requirements to ensure that calculations are accurately performed and kept with the intended and approved product design
• Researches and solves product problems
• Coordinates programming change request process and supports testing of revised code
• This position is expected to be able to work independently and escalate issues appropriately
• Independently manages routine maintenance and smaller scale product projects as assigned
• Supports new product projects through ideation and assessment by assisting in the development of detailed marketing requirements and determination of viable sales levels, product features, risk levels, and profitability
• Participates in assigned product development execution projects by analyzing issues, recommending solutions, and providing product, illustration, procedural, and testing guidance to project team upon request
• Assists in the assembly, analysis, and communication of industry and regulatory information on emerging products, services, illustrations and sales systems to be used in the product development process, business planning, and strategic analysis
• Identifies and documents areas and opportunities for improvement. Coordinates problem resolution with Lafayette, Shared Services, and external personnel
• Provides support for the development, maintenance and testing of administration systems, illustration systems, transition and rollout plans, product training and educational materials, and operational procedures in a timely manner
• Participates in the logic and calculation testing of new product coding or updates to coding in both the illustration and administration systems

What they're looking for:

• Bachelor's Degree In math, systems or other technical field or commensurate selection criteria experience
• Demonstrated product knowledge of life insurance and annuity products
• Cites examples of self-motivation and experiences handling high volumes of work and deadlines with limited supervision
• Cites examples of working in teams to solve complex problems with multiple competing stakeholders
• Proven strong analytical skills, including demonstrated experience identifying and quantifying problems, and providing effective resolutions for corporate objectives and product issues
• Strong knowledge of life insurance and annuity sales and compliance systems
• Cites examples from work experience of grasping new methods and concepts, and determining creative and original solutions or problems
• Cites examples of using good judgment in dealing with multiple alternatives
• Demonstrated ability to effectively interact and communicate with peers in cross-functional teams
• Working knowledge in Excel, including experience with macros and formula features
• Familiarity with life and annuity administration systems
• Familiarity with life illustration software