Production Operations Analyst

PopUp Bagels is hiring a Production Operations Analyst to support accurate daily production, inventory, purchasing, and reporting operations. The role administers BatchMaster, assists with reordering and inventory management, analyzes operational data, and coordinates with cross-functional teams to improve processes.

What you'll do:

• Own all daily BatchMaster MRP activities, serving as the primary day-to-day system user and go-to point of contact for BatchMaster questions
• Utilize tools within the software and AI to provide reports and trends that can help drive the business forward
• Create, schedule, release, and close production batches and work orders in BatchMaster in line with the daily production plan
• Record production output, ingredient consumption, yields, and waste accurately and on time each day
• Process inventory transactions in BatchMaster, including receipts, transfers, adjustments, and shipments to stores
• Maintain accurate master data, including items, formulas and recipes, bills of material, units of measure, and vendor information, with review and approval from the Senior Manager
• Reconcile system inventory to physical counts; support cycle counts and month-end inventory close, and research and resolve variances
• Maintain lot tracking and traceability records to support food safety standards and recall readiness
• Troubleshoot day-to-day user issues, serve as the liaison with BatchMaster support, and escalate system issues as needed
• Create and maintain BatchMaster SOPs and job aids, and help train production team members on system processes
• Support the continued rollout of BatchMaster, including testing new features, modules, and configuration changes as business needs grow
• Assist the Senior Manager with the daily reorder process by reviewing inventory levels, usage, open orders, and production forecasts to recommend order quantities

What they're looking for:

• 0–2 years of experience in production planning, inventory control, purchasing, supply chain, or data analysis
• Attention to Detail: Commitment to accurate data entry and record keeping, with a high standard for getting it right the first time
• Analytical Skills: Ability to spot trends, identify discrepancies, and turn data into clear, useful insights
• Organization and Time Management: Ability to manage recurring daily deadlines and multiple priorities in a fast-paced environment
• Problem Solving: Curiosity and persistence in tracking down root causes of inventory and system issues
• Communication: Clear, professional verbal and written communication with internal teams and vendors
• Learning Agility: Eagerness to learn new systems and processes, take feedback, and grow within the role
• Bachelor's degree in supply chain, operations, business, analytics, or a related field
• Equivalent work experience
• Food and beverage manufacturing, commissary, bakery, or QSR experience
• Experience with an ERP, MRP, or inventory management system (BatchMaster, NetSuite, SAP, or similar)
• Proficiency in Excel or Google Sheets, including pivot tables, lookups, and basic formulas