Program Coordinator

Job Summary - Why you’ll love this position

The Family Support Division is seeking applications for the position of Program Coordinator to serve as the Unit Manager for the SNAP and TANF Program and Policy Unit. This position base will be dependent upon applicant selected and office availability. 

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Responsibilities - What you’ll do

Duties include the supervision of staff responsible for policy related to eligibility for the Supplemental Nutrition Assistance Program (SNAP) program and Temporary Assistance for Needy Families (TANF) as well as special projects related to SNAP eligibility and other FSD programs. Major activity areas include review and analysis of existing and proposed federal and state laws and regulations, along with the development of policies, plans, and procedures to comply with those laws and regulations. Responsibilities are performed under the supervision of the Assistant Deputy Director.

General Summary: This is a managerial position responsible for the overall management and quality assurance of programs or processes within a specific area or function of an agency, including the supervision of professional staff. At this level, in addition to supervision, the Program Coordinator may:

• Provide policy recommendations.
• Complete and review Fiscal note and State Plan reviews, as well as Corrective Action Plans.
• Create and present to stakeholders and leadership.
• Facilitate Project Management.
• Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. 

Qualifications - All you need for success

Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in the following:  Criminal Justice, Education, Psychology, Sociology, Social Work, Family and Child Development, Human Services, Counseling, Public or Business or Health Care Administration, Nursing, Physical Rehabilitation, Occupational Therapy, Dietetics, Nutrition or a closely related field; and

Four or more years of professional experience in protective services for children; self-sufficiency/income maintenance; child support; in-home services; programs for blind or visually impaired persons; Medicaid or other health insurance programs; nursing; health care or health delivery system; pharmacy or pharmacology; treatment and education of adjudicated juveniles; juvenile delinquency prevention programs; or resource, financial or legal investigations. 

(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required education.) 

(Earned graduate credit hours from an accredited college or university in the specified areas may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned credit hours for one year.)

Knowledge, Skills & Abilities:

The Candidate will be expected to have-

• Knowledge and skills to perform and review the work overseen,
• Knowledge of principals and practices in qualify control/qualify assurance program activities.
• Ability to mentor, train and supervise staff.
• Ability to evaluate policies and operations and formulate recommendations, and; 
• Ability to work collaboratively with a variety of internal and external partners and stakeholders.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay). 

Recruitment Area: Accepting applications from all qualified applicants with current Income Maintenance experience only.

The State of Missouri is an equal opportunity employer. 

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

[email protected]  

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.