Program Coordinator (FGP) - Manhattan, Child + Adolescent Psychiatry

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Program Coordinator (FGP) - Manhattan, Child + Adolescent Psychiatry. 

In this role, the successful candidate is responsible for coordinating operational, financial, analytical, and project management activities for the Department of Child and Adolescent Psychiatry's Consultation-Liaison Integrated Behavioral Health (CL/IBH) Service. Works autonomously and in close collaboration with program leadership, departmental administration, and administrative teams across the institution. Reports directly to the Director, KiDS of NYU Integrated Behavioral Health and works closely with the Sala Institute Program Managers.

Job Responsibilities:

• Demonstrates a proactive approach to understanding the CL/IBH context and needs.
• Builds and maintains reports and analyzes data related to patient/service volume, provider productivity, and revenues.
• Supports the build of a formal dashboard.
• Assists in the development of programs and policies based on analysis of data and identification of needs.
• Supports the development and communication of productivity targets and benchmarks.
• Understands NYU Langone systems and processes to problem solve system-level issues (e.g., billing optimization, documentation), build relationships, and navigate complexities. 
• Effectively partners across teams, including: Fink & Stephen D. Hassenfeld (SDH) administrative teams to understand the Fink/SDH environment, implement and manage scheduling and registration workflows, and oversee billing; Sala Institute and Childrens Services teams to manage projects (e.g., PBERT, Coping Plan); and the departments administrative team to ensure alignment with departmental policies and processes.
• Prepares presentations, including creating agendas, developing reports, and drafting slide decks.
• Supports the coordination of provider and trainee recruitment (e.g., developing job descriptions, gathering resumes, scheduling interviews, summarizing feedback, and liaising with the departments faculty affairs team and department administrator on offers).
• Supports onboarding of new faculty and trainees.
• Provides support for the call schedule/Amion.
• Manages MCIT tickets for Epic issues.
• Represents clinical programs in internal planning meetings and/or medical center meetings as requested.
• Completes other duties as requested.

Minimum Qualifications:

• Bachelor's degree or equivalent in business administration, health care administration or related field OR an equivalent combination of education and relevant experience, required.
• Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook.
• Familiar with Internet applications.
• Effective oral, written, communication, interpersonal skills.
• Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers.
• Ability to work within a team environment as well as independently.
• Time management skills and ability to work well under pressure.
• Ability to Project/Program manage and to multi task while paying attention to details.

Preferred Qualifications:

•  Bachelor's degree, preferred.
• At least two years of experience coordinating projects or programs, preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,299.99 - $75,826.82 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here