Program Director, Academic and Student Services

Institute for Governance and Civics 

Florida State University

Lila Seagle - [email protected]

https://igc.fsu.edu/

1. Leads CLS program design, strategy, and policy in consultation with leadership. Manages project timelines, budgets, and process improvements. Oversees admissions goals, enrollment projections, student issues, curriculum updates, and required reporting.
2. Drives CLS recruitment, marketing, and communications. Promotes programs at local, regional, and national events while producing updated collateral. Advises prospective students to align their interests with appropriate degree pathways.
3. Directs CLS student services, managing admissions liaison, application reviews, and records. Leads advising and retention efforts (SAP, academic recovery), guides at-risk students to resources, and analyzes student success data to inform program decisions.
4. Serves as the CLS expert on degree requirements and transfer articulation. Evaluates external transcripts, processes approved faculty exceptions, maintains curricular prerequisites and leveling standards, and ensures accurate credit posting in the SIS.
5. Develop and implement database applications, spreadsheets, document templates and other technology solutions to automate and streamline office tasks. Build and maintain an alumni database. Manage internship activities. Evaluate and articulate transfer credits from other institutions. Analyze applicant, admission, registration benchmarks and graduation data for the CLS program.

Bachelor's degree and six years experience or a combination of post high school education and experience equal to ten years.

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses. 

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If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Certain service members and veterans, and the spouses and family members of such service members and veterans, Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for Veterans’ Preference eligibility requirements and Veterans’ Preference required documentation (PDF), or call FSU Human Resources at (850) 644-6034.

This is an A&P position.

This position requires successful completion of a criminal history background check.

FSU is an Equal Employment Opportunity Employer.