Program Manager

MANN+HUMMEL is seeking a Program Manager to oversee customer development projects and manage commercial and program-related activities. The role is responsible for coordinating cross-functional teams, maintaining customer relationships, supporting technical and commercial project execution, and ensuring timelines, budgets, and quality requirements are met.

What you'll do:

• Provide ongoing support to customers for technical issues and ensure high-quality service, including order follow-ups, customer visits, cost/revenue analysis in collaboration with project controlling, and preparing and conducting customer presentations
• Act as a liaison between customers and MANN+HUMMEL departments / production plants for assigned programs
• Prepare and lead price negotiations for assigned projects in partnership with the sales team
• Support customer projects from a technical and commercial perspective, ensuring adherence to budget and deadlines throughout the project lifecycle
• Plan and coordinate all project activities in line with the MANN+HUMMEL development process (xSEP), ensuring compliance with quality specifications
• Define project organization and lead a cross-functional project team
• Conduct feasibility studies with the project team
• Analyze project risks regarding profitability, timing, technical requirements, and environmental considerations
• Plan project resources and budget, ensuring compliance with the project timeline and budget constraints
• Define Quality Gates and detailed time planning for the project
• Organize kick-off meetings, regular team meetings, and individual communication with stakeholders
• Provide escalation support and necessary decision-making in the steering committee

What they're looking for:

• Bachelor's degree in Engineering, Business Administration, or a related field, OR 5 years minimum related experience with no degree
• Minimum of 2 years of relevant program management business experience in the Automotive Passenger-Car and/or Heavy-Duty (On-Road) industry
• Strong customer orientation and project coordination abilities
• Self-starter who works well independently
• Must have excellent organizational communication skills
• Ability to perform under pressure and manage conflicts effectively
• Proficient in Microsoft Office, ERP systems, and other relevant project management tools
• Experience in the filtration industry is a plus
• SAP ERP experience
• Working knowledge of MANN+HUMMEL products and customer business processes

Benefits:

• Hybrid position based at our locations in either Portage, MI OR Gastonia, NC.