Program Manager, Domains and Off-Platform Enforcement

Onsite$152,000 - $218,000/yrPosted today

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Job details

Location: Austin or Atlanta or Menlo Park or Seattle or Washington or New York City or San Francisco or Chicago
Work type: Onsite
Compensation: $152,000 - $218,000/yr
Posted: today
Apply on: metacareers.com

About this role

Meta is hiring a full-time Program Manager for Domains and Off-Platform Enforcement. You will safeguard the company's brand and digital assets globally, designing and executing strategies to identify and address emerging threats across off-platform digital channels. You will lead long and short-term strategic planning initiatives and work cross-functionally with business, security, and legal teams to drive high-impact alignment across complex, time-sensitive environments. Move to MINIMUM_QUALIFICATION or PREFERRED_QUALIFICATIONS. You will manage critical domain name tasks and registrar operations, leveraging AI solutions within the Domain Name System. You will serve as a key liaison both internally at Meta and externally across the brand protection and domain name industry. You will apply your expertise in domains and brand protection to support programs across global markets.

Responsibilities

Develop and execute global brand protection strategies, managing a comprehensive portfolio spanning social media, domains, paid search, marketplaces, and mobile applications
Serve as a liaison for Internal Meta teams on brand protection matters
Analyze trend data to identify emerging threats and optimize enforcement strategies
Coordinate cross-functionally with business teams, security, integrity, and other stakeholders to align enforcement efforts
Manage and collaborate with external brand protection vendors on enforcement actions
Support anti-abuse partnerships externally
Lead on AI solutions within the Domain Name System; Develop competencies for case management tooling and predictive modeling
Manage critical domain name management tasks and registrar operations, maintaining security and stability standards for the company's domain portfolio
Support UDRP and Litigation matters, coordinating with outside law firms as needed
Prepare and deliver high-quality, executive-level communications and reports on team performance, strategy, and critical issues
Create and maintain process and protocol documentation to maximize user adoption and educate relevant stakeholders

Minimum Qualifications

8+ years of experience with brand protection and/or project management
Demonstrated experience managing vendor relationships, administration, and budgets
Experience leading complex, cross-functional projects
Proficiency in data analysis
Experience preparing and delivering written and verbal communications to executive stakeholders, including status reports, strategy proposals, and escalation summaries

Preferred Qualifications

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Proven experience managing global brand protection programs, covering social media, domains, paid search, marketplaces, and mobile apps
5+ years of experience with Domain Name Management, Registrar operations and/or ICANN operations
Experience working with a large, global tech company
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Demonstrated experience understanding AI adoption, tooling, and its application to brand protection or case management
Experience with Trademark and Intellectual Property law
Familiarity with UDRP and other online dispute resolution mechanisms or litigation processes
Experience managing cross-functional programs in a fast-paced, evolving environment with competing priorities

Compensation

$152,000/year - $218,000/year; Country: US; Bonus eligible; Equity eligible

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

California Notice

For those who live in or expect to work from California if hired for this position, please click here for additional information.

Equal Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Accommodations

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

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