South Carolina
Program Manager II / Regional Manager - 193325
Job details
- Location
- South Carolina
- Work type
- Onsite
- Compensation
- $100,439 - $103,169/yr
- Posted
- Sep 28, 2026
- Apply on
- governmentjobs.com
About this role
About the Department
Are you passionate about management? Are you able to work in a fast-paced environment and successfully navigate priorities? If so, we may have an amazing opportunity for you to join our team as a Regional Manager. Come discover your next exciting career with the SCDMV! Regional Managers not only lead the way in a result-oriented environment, but they also help mentor their team for success.
Employee will be required to travel throughout the assigned Branch Services Region and throughout the state as needed, to include DMV Headquarters located in Blythewood, SC.
******** This is an internal job posting for Current DMV Employees only ********
Responsibilities of the Regional Manager
- Assess branch office, contact center, mobile, and web email operations, and performance by visiting offices to ensure adherence to policies/procedures. Provide guidance and support to branch office and contact center management teams with interpretation and implementation of policies/processes.
- Assists with identifying training curriculum and needs. Coordinates training with Examiner Training Unit and Organizational Change & Alignment.
- Coordinates with appropriate directorate to resolve customer service, technology, compliance, and administrative issues. Reports any issues or obstacles that could deter delivery of efficient customer service. Fosters and maintains collaborative relationships both internal and external to the agency to ensure call resolution, customer satisfaction, and improved processes.
- Responsible for processing SuccessFactors, expense claims, regional award nominations, and approving shopping carts for branch offices and relief examiners.
- Research (AAMVA, other states) to identify new technologies, programs, and procedures to improve customer, as well as coordinate with external agencies/stakeholders (i.e. counties) to resolve issues and improve customer service. Assists with facilities planning - maintenance and capital improvements.
- Any other duties as assigned by manager.
Position Duties
Minimum Requirements
- A bachelor's degree and relevant program management experience. An equivalent combination of education and relevant experience maybe accepted with prior approval.
- Must complete a nationwide criminal background check to include fingerprinting.
- Must possess a valid South Carolina driver’s license.
- Requires region wide travel throughout a Branch Services Region that includes the total number of Branch Offices assigned to the Region.
- Extensive knowledge of DMV Office policies and procedures, South Carolina motor vehicle laws and regulations and state employment procedures.
- Ability to interpret and apply rules and regulations, manage multiple tasks simultaneously and communicate effectively.
- Ability to design and organize office space and equipment for optimal usage and production.
- This management position reports directly to the Branch Services Officer with limited supervision.
- This position requires a self-motivated individual who can work independently as well as a team member and who exercises discretion and judgement in making sound decisions.
- Incumbent will work in a climate controlled office setting as well as attend management related workshops and meetings as necessary.
- The position will require statewide travel, is on call 24/7, and subject to working beyond normal schedule in order to complete job assignments or address emergency situations.
Minimum Qualifications
Preferred Qualifications
- A bachelor's degree with four (4) years management experience. An equivalent combination of education and relevant experience may be accepted with prior approval.
Other Qualifications
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina DMV offers a robust and competitive benefits program.
- Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
- An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
I understand that any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. By answering “yes” I agree that I have read each question carefully and affirm or attest that all questions answered are true and accurate.
- Yes
02
I acknowledge that if I am deemed eligible for this position, I must complete a Pre-Employment Hiring Assessment.
- Yes
- No
03
I acknowledge this assessment will be sent to the email address I have provided and will fully commit to the time and attention required to complete this assessment realizing that the approximate time to complete this assessment may be up to 45 minutes.
- Yes
- No
04
Do you have a bachelor's degree and relevant program experience? An equivalent combination of education and relevant experience maybe accepted with prior approval.
- Yes
- No
05
If the answer to the above question is "Yes", please detail your education and explain your experience.
06
If you answered "No" to the above question, please describe how your education and experience are relevant to this position and meet the requirements of this job.
07
Are you willing to travel throughout the assigned Branch Services Region and throughout the state, as needed, if offered this position?
- Yes
- No
08
This position has a salary of $100,439 that is nonnegotiable. Will you accept this salary if offered this position? (Internal Candidates will retain performance retention increases in accordance with the agency pay policy).
- Yes
- No
09
Do you have a valid SC driver's license?
- Yes
- No
10
If Yes, please provide the license number and the state in which the license was issued. (Example DL#987654321 / State Issued: SC)
11
Please enter your name exactly as it appears on your Social Security Card.
12
Are you currently a SCDMV employee?
- Yes
- No
13
Have you worked previously for the DMV or another State Agency?
- Yes, DMV
- Yes, another State Agency
- No
14
If the answer to question #12 or #13 is "Yes", please include what agency, what state, what facility, what department, address/location, past reporting manager, dates of employment, job title, job responsibilities/duties, reason for leaving.
15
Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4 or Service Copy 2) with your job application in order to qualify and claim this preference.
- Yes
- No
Required Question
Agency Information
EmployerState of South CarolinaAgency Department of Motor Vehicles Address P.O. Box 1498Blythewood, South Carolina, 29016 Phone803-896-9711
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