Program Technician - Enrollment Services (Bilingual/Spanish)(Ridgecrest)

About the Department

Under the direction of an assigned supervisor, identify, inform and recruit students eligible for college programs and services; assist in the coordination of an assigned program.

Position Duties

Assist in the development of an assigned program’s goals and objectives; recommend policy changes and implementation procedures; prepare a variety of required reports related to the assigned program.

Gather a variety of data, including calculating salaries and fringe benefits, projected numbers of students to be served, and expenditures for a variety of individual college programs.

Identify eligible students; schedule and conduct individual or small group sessions with potential students; provide information and assistance to students regarding the assigned program; respond to inquiries; interpret and explain project policies and eligibility requirements.

Conduct workshops pertaining to job placement; interview students to determine sites for job placement.

Arrange and conduct campus tours and department visitations for interested students; maintain contact and perform follow-ups with recruited students; interpret placement tests for program eligibility purposes.

Provide orientation regarding the college to community groups, agencies and institutions; distribute information pertaining to college programs and services, including recruitment, enrollment and financial aid.

Assist in the completion of financial aid forms; monitor students through the financial aid process; monitor student academic progress for eligibility purposes.

Assist students in completing applications to four-year colleges and follow-up with the appropriate counselor.

Establish and maintain contacts with public agencies and service-area schools, both public and private; respond to written and verbal inquiries concerning the program.

Establish and maintain contact with public and private employment agencies; keep current with local hiring trends.

Assist in coordination of a variety of individual college programs.

Attend and participate in a variety of conferences and workshops related to the assigned program; drive a vehicle to various sites to establish and monitor job placement, perform outreach duties, and participate in job fairs and job placement seminars.

Provide training and work direction to student assistants as assigned.

Perform related duties as assigned. 

Minimum Qualifications

Any combination equivalent to: Associate degree with course work in behavioral science, business or a related field and two years of experience in a student services area.

LICENSES AND OTHER REQUIREMENTS: 
Possession of, or ability to obtain, a valid California driver's license.

Desirable Characteristics

• Bilingual in Spanish and English (verbal and written)
• Program planning experience
• Experience in education or a community-based setting
• Strong interpersonal skills with an ability to work sensitively and effectively with diverse populations
• Ability to work independently while maintaining a student-centered approach

Other Qualifications

KNOWLEDGE OF:

Program rules, regulations and requirements.
Support services available at the college.
Financial aid functions and application procedures.
Recruitment strategies.
Job placement strategies.
Interviewing and advisement techniques.
Modern office practices, procedures and equipment.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Record-keeping techniques.
Budget preparation and control.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Operation of a computer terminal and data entry techniques.
Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
Principles of training and providing work direction.

ABILITY TO:
Interpret, apply and explain policies, procedures, rules and regulations.
Determine program eligibility based on applications and supporting documentation.
Coordinate services and activities to recruit, retain and assist students.
Maintain current knowledge of program rules, regulations, requirements and restrictions.
Maintain records and prepare reports.
Communicate effectively both orally and in writing. Understand and follow oral and written instructions.
Establish and maintain cooperative and effective working relationships with others.
Meet schedules and time lines.
Complete work with many interruptions.
Plan and organize work.
Operate a variety of office machines including a computer.
Train and provide work direction to others.

Completed application packet MUST include:

• Completed Online Application for Employment form
• Current resume
• Copy of legible transcripts
• Letter of interest (Cover Letter)
• List of five (5) professional references – Listed on application form
  
  It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.

Benefits

Full-time permanent employees (20+ hours per month) are eligible for health benefits:

• Health

• Dental

• Vision

• Life Insurance

• Long-term Disability

In addition to the above benefits, the District also offers a robust voluntary benefits selection:

• Flex 125

• Additional products and services through American Fidelity

• Supplemental Voluntary Life Insurance

• Tax Shelter Annuities

The District participates in CalPERS Retirement System and Social Security benefits for Classified and Management employees. Employees covered under the California Public Employees Retirement System (CalPERS), are vested 100% after five years of full-time service credit.

The District participates in the State Teacher's Retirement System (STRS) for faculty. Employees covered under the State Teacher's Retirement System (STRS), are vested 100% after five years of full-time service credit.

All coverages begin on the first of the following month after the hire date.

The following classifications are eligible for the Affordable Care Act (ACA) health benefits at the employee expense offered through SISC:

• Permanent Employees (19 hours or less)
• Adjuncts
• Temporary Hourly
• Professional Experts

For additional information, please visit our Kern Community College District Benefits webpage.

Agency Information

EmployerKern Community College DistrictAddress 2100 Chester Ave

Bakersfield, California, 93301 Phone6613365141
Website https://www.kccd.edu/human-resources/index.html