Project Analyst

Milestone provides technology-enabled post-settlement administration services to law firms managing complex mass tort settlements. The QSF Project Analyst supports settlement fund administration through high-volume financial and legal data analysis, payment coordination, reporting, and process improvement.

What you'll do:

• Provide support to the Qualified Settlement Fund (“QSF”) administration team across all projects
• Analyze, interpret, prepare, and/or manipulate high volume of financial data to determine eligible payments to personal injury plaintiffs, their attorneys, and the court
• Interface with various operating systems to track real-time data and maintain statuses
• Collaborate with technology and treasury teams to facilitate submission of tickets and payment requests
• Provide volume-related backup to the solutions team as-needed to answer claimant calls to help on Pathway® specific tech help and question
• Analyze key trends and provide insight to QSF Director on potential gaps or initiatives related to QSF data management or maintenance needed
• Identifying problems and shortfalls and proposing solutions
• Coordinate with banking team to ensure proper issuance and execution of payment submissions to attorneys, claimants, vendors, and any other necessary party
• Maintain accurate data reporting per project
• Build and manage all QSF master file reports for assigned QSF projects

What they're looking for:

• Bachelor's Degree required
• Mastery of Excel
• The ability to be agile and react quickly to changing priorities
• High attention to detail & administrative skills
• Deadline and SLA management experience
• Must be an independent self-starter who is also able to collaborate effectively cross-departmentally
• Good interpersonal and organizational skills
• A keen sense of urgency/time management relating to all duties
• Maintains a variety of specialized files and ensures confidentiality
• Excellent written and verbal communication skills
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances
• 1-2 years of experience supporting mass tort litigation, high-volume personal injury law, or legal operations preferred