State of Alaska
Juneau or Anchorage

Protective Services Manager 1 (063186)

Onsite$98,904/yrPosted 2 weeks agoOther

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Job details

Location
Juneau or Anchorage
Work type
Onsite
Compensation
$98,904/yr
Clearance
Other
Posted
2 weeks ago
Apply on
governmentjobs.com

About this role

Job Description


"This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study."
This position is open to current 
Department of Family and Community Services employees only.
 Please check the definition below to determine if you qualify.


The Department of Family and Community Services,
Office of Children's Services (OCS) is
recruiting for a full-time Protective Services Manager 1
located in Juneau, Alaska.


What you will be doing
• Manage social service programs and personnel through subordinate supervisors to ensure consistent, appropriate delivery of services.
• Supervise, train, and evaluate lower-level supervisors; set performance standards, assign work, and take corrective or disciplinary actions when necessary.
• Review and approve major case decisions, audits, and studies to ensure compliance with laws, regulations, and agency policies.
• Collaborate with community partners, tribal organizations, and other agencies to coordinate resources, resolve complex cases, and support program development.
• Analyze program needs, compile reports, recommend staffing and policy changes, and participate in regional budgeting and planning.

Our organization, mission and culture
The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
 
The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
 
Everything we do is underpinned by our Core Values.

Benefits of joining our team
We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group, offering support to one another and contributing to a positive atmosphere. The Office of Children's Services has great potential for career advancement.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect
We work in Juneau, Alaska and have one of the few offices located in the Valley of Juneau. 

Our Offices offer plenty of parking and we are conveniently located near many restaurants and stores for easy access to lunch and shopping options. We are also located near the bus line if that is your preferred method of travel.

For information on the Juneau community (including schools, hospitals, housing), please review the Alaska Community Profiles.

Competencies required for this position:
  1. Managing Human Resources: Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
  2. Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
  3. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

Special Note
  • This position requires a valid Alaska driver's license.
  • Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
  • For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
  • The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.
Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a 
Protective Services Manager 1 please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs
 

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

 

  • Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise. 
  • Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations. 
  • Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. 

equivalent to those typically gained by: 

Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field;

 AND/OR

 Progressively responsible professional supervisory experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; providing child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.  


 Special Note:

Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

 

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

 

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.  

 

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

 

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

 

 “Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.  

Additional Required Information

At time of interview applicant is requested to submit:

  1. A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
  2. Three (3) Professional References with current day time phone numbers and email addresses. One must be from a current supervisor.
    • Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.  (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.  Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application.  If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.  A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.  Ensure your time and any subsequent flex promotion(s) are documented as a separate position.  This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

LEGAL EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.  

The State of Alaska does not provide VISA Employer sponsorships.

RECRUITMENT SCOPE 
Department Employee Recruitment:
Applicants must currently work in the recruiting department and hold permanent employment status. Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.  For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to [email protected].

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:

Name: Amber Cunningham
Phone: (907)465-3206
Email: amber.cunningham@alaska.gov

Benefits


Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State:   See https://drb.alaska.gov/help/plans.html for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts.  Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note:  The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See https://drb.alaska.gov/retiree/ for additional information
 
Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year

Supplemental Questions

01
Do you acknowledge and understand the requirement that education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered for this position?
  • Yes. I acknowledge and understand this requirement.
02
Do you have a valid driver's license issued within the United States or will you be able to obtain one at time of appointment?
  • Yes
  • No
03
Please rate your level of proficiency in Managing Human Resources: Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
04
Please rate your level of proficiency in Strategic Thinking: Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
05
Please rate your level of proficiency in Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
06
Please rate your level of proficiency in Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
07
Please rate your level of proficiency in Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
08
Please rate your level of proficiency in Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.

Required Question

Agency Information

EmployerState of AlaskaAddress PO Box 110201

Juneau, Alaska, 99811 Phone(800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)Website http://workplace.alaska.gov/
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About State of Alaska

State of Alaska
Juneau or Anchorage