Santa Fe, New Mexico

Provider and Client Service Manager (ECECD #10110850)

Onsite$62,629 - $93,933/yrPosted Oct 5, 2026

Job details

Location: Santa Fe, New Mexico
Work type: Onsite
Compensation: $62,629 - $93,933/yr
Posted: Oct 5, 2026
Apply on: careers.share.nm.gov

About this role

Salary

$30.11 - $45.16 Hourly

$62,624 - $93,936 Annually

This position is a Pay Band C8

Posting Details

VISION: All New Mexico families and young children are thriving.

MISSION: Optimize the health, development, education, and well-being of babies, toddlers, and preschoolers through a family-driven, equitable, community-based system of high-quality prenatal and early childhood programs and services.

The Early Childhood Education and Care Department was established on July 1, 2020. The Department's aim is to create a more cohesive, equitable, and effective early childhood system in New Mexico. That means coordinating a continuum of programs from prenatal to five¿and ensuring that families in every corner of the state can access the services they need.

Interviews will be conducted within two weeks of closing date.

Why does the job exist?

This position is required to ensure effective supervision of two full-time employees (FTEs) and to uphold governance, fiscal control, and program integrity across Early Childhood Education and Care Department (ECECD) provider services. The role functions as the primary operational liaison with Department of Finance and Administration (DFA) to validate and process financial documents, reducing payment errors, audit exposure, and provider disruption. It provides essential PreK program support through accurate data entry, research, and communication, ensuring data quality and timely operational decisions. Additionally, the position dedicates 20% effort to researching provider payments and managing recoupments between ECECD and Children, Youth and Families Department (CYFD) recovering public funds, reconciling interagency accounts, and preventing repeat errors. Without this position, ECECD faces increased compliance risk, delayed processing, reduced provider satisfaction, and potential adverse audit findings.

How does it get done?

The position is responsible for assigning, training, guiding, and supervising the work of two FTEs, including conducting annual performance evaluations and administering disciplinary actions as needed. It ensures provider and person governance within ECECD systems by maintaining accurate records and supporting program compliance. The role serves as a liaison between the DFA, programs, and providers to verify that financial documents are accurate and processed in a timely manner. The position also provides operational support for the PreK program through data entry, research, and communication with program staff. Additionally, it conducts payment research to identify and process recoupments between ECECD and CYFD, ensuring proper reconciliation and responsible stewardship of public funds.

Who are the customers?

New Mexico children and families

Ideal Candidate

An ideal candidate for this role is an experienced and detail¿oriented professional with strong supervisory skills and a solid understanding of program operations, financial processes, and provider governance. They excel at leading and developing staff, providing clear guidance, and managing performance in a fair and consistent manner. This individual is highly organized, analytical, and comfortable navigating complex systems to ensure provider and person governance is accurate and compliant. They communicate effectively with programs, providers, and the Department of Finance and Administration, demonstrating professionalism and accuracy in all financial document processing.

Minimum Qualification

Associate Degree in Business Administration, Public Administration, or Accounting and two (2) years of directly related job experience operating within parameters and guidelines in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or in the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

Supplemental Information

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Agency Contact Information: ECECD Human Resources 505-660-9589 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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About State of New Mexico

State of New Mexico

Santa Fe, New Mexico

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