Quality Control Coordinator

JOB SUMMARY

The Quality Control Coordinator provides administrative, organizational, and continuous improvement support to the Quality Department. This position is responsible for coordinating quality-related activities including training programs, document control, internal communications, customer and supplier surveys, quality system projects, and departmental improvement initiatives. 

ESSENTIAL JOB FUNCTIONS

• Coordinate and track employee training activities, certifications, qualification records, and retraining requirements.
• Coordinate quality training sessions for employees throughout the company.
• Assist in developing and delivering training materials related to quality procedures, 5S initiatives, and continuous improvement programs.
• Compile, analyze, and report survey results and improvement opportunities.
• Maintain controlled quality records and ensure documents are properly scanned, filed, and electronically archived.
• Assist with document control activities including revisions, distribution, and retention of quality documents.
• Coordinate corrective actions, audit findings, customer requests, and quality-related communications between departments.
• Draft and distribute emails, meeting summaries, action lists, and quality communications.
• Assist in maintaining quality department spreadsheets, databases, and performance metrics.
• Assist with preparation for customer, internal, and third-party audits.
• Support customer and supplier surveys, forms, questionnaires, and compliance requests.
• Assist in maintaining training records, audit records, quality reports, and regulatory documentation.
• Support Quality Management System (QMS) initiatives related to AS9100 and ISO 9001 requirements
• Participate in continuous improvement projects focused on efficiency, organization, waste reduction, and process standardization.
• Coordinate departmental meetings and maintain meeting minutes.
• Perform other duties and special projects as assigned.

EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• Associate Degree in Business Administration, Manufacturing, Quality, or related field preferred.
• Minimum of two (2) years of experience in an administrative, manufacturing, quality, or coordinator role.
• Experience in aerospace, defense, manufacturing, or AS9100 environments preferred.
• Strong organizational and project coordination skills.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Ability to work effectively with employees across all departments.
• Understanding of document control practices and record retention requirements.
• Familiarity with AS9100, ISO 9001, Lean Manufacturing, and 5S principles preferred.
• Ability to maintain professionalism and confidentiality.
• Experience with ERP systems, document management systems, and quality software is a plus.