Quality Specialist II

Onsite$43,805 - $63,003/yrPosted 3 weeks ago

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Job details

Location: San Antonio, Texas
Work type: Onsite
Compensation: $43,805 - $63,003/yr
Posted: 3 weeks ago
Apply on: myjobs.adp.com

About this role

Associate degree or equivalent experience; 5–8 years in call center, quality control, quality assurance, or training; IAT-1 certification required or obtainable; strong analytical, communication, and coaching skills.

What you'll do at ASM Research:

monitoring interactions
analyzing metrics
coaching agents

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About ASM Research

ASM Research

San Antonio, Texas