RECREATION ASSISTANT (OUTDOOR) NF2* (FLEX) MCBH MARINA

Incumbent is assigned to the Marina and Recreation Equipment Rental program.  Performs and/or assists in the operations of the outdoor recreation marina and recreation equipment rental facility.  Based on established policies, incumbent carries out assigned phases of the designated activity applying an understanding of the interest and needs of program participants.  Typical assignments may include: preparing boats and watercraft for rental, including warming-up and bilging of the boats and verifying required safety equipment is available and in serviceable condition. Directs and assists all customers, ensuring a safe departure and arrival of marina watercrafts.  Inspects boats and watercrafts for damages and informs Marina Manager and/or General Manager immediately of damages.  Responsible for securing and storing all marina boats and watercraft and ensures that all equipment is removed and is stored properly.  Responsible for fueling marina boats.  Ensures all portable gas tanks are filled.  Demonstrates procedures common to all marina recreation activities.  Instructs patrons in the use of related equipment such as life vests, fishing gear, kayaks, erecting bouncy houses, and operation of our marina water crafts. Responsible for performing household chores associated with boat and watercraft maintenance such as cleaning and equipment preparation procedures. Conducts instructional classes of the recreational area.  Helps to plan and coordinate details of recreational activities and maintains related supplies.  Assists in planning, scheduling and publicizing various activities to attract and motivate participants.

Teaches and instructs all customers on safe operation of marina outdoor watercrafts to include operational features of watercraft, safe departure and arrival to the docks, and knowledge and awareness of the surrounding water areas to include safe passage, restricted areas, and proper techniques on mooring.

Recreation Assistants are assigned the dual responsibility of enforcing and being aware of boat and water safety.  It is their assignment to ensure that all patrons are aware of and abide by Marina rules and regulations.  Daily assignments include following direction and assignments from the Marina Manager or General Manager or their designated assignee.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts higher-level supervisor or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Minimum one-year general work experience in any field (experience in recreational activity preferred). Ability to answer questions from patrons and to ensure recreational equipment is operational and safe. Must be able to learn MCCS policies, rules, and regulations involving the work area, and have the ability to communicate orally with patrons, co-workers, and management. Must be able to occasionally lift items weighing up to 45 pounds unassisted, and over 45 pounds with assistance. Must be able to work weekend and holidays and in an outdoor type of environment, with exposure to all types of weather, including extreme heat. A valid driver's license is preferred.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx