Recruiting Manager

PFS Company Statement

PFS is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce—from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients. 

Company Vision

1. We will provide a Full Commerce Solution
2. We will be World-Class at Every Service we offer
3. We will engage with our clients as a Strategic Partner

Manager of Recruiting
The Manager of Recruiting is responsible for managing all aspects of recruiting for the Customer Contact Center in Dallas, including management/leadership oversight of all recruiting team members, temp agencies and contractor relationships. This includes spending 20% of the time contributing to strategic planning discussions, 50% of the time dedicated to execution and management of programs, 10% on people management and 20% on vendor management. 

Responsibilities

Strategy

• Responsible for working with Director of Talent to design Recruiting philosophy and approach (business plan) needed to achieve P&C objectives.
• Provide insight on talent conditions in the market by business solution, creating dynamic recruiting initiatives that achieve the talent pool objectives of the company

Execution

• Responsible for the execution, communication and management of Recruiting business plan
• Ensure that the Recruiting strategy aligns with the resource planning needs
• Coordinate with Total Rewards, Business Partners and P&C Systems and Process team to develop best practices and create necessary changes to course correct any recurring themes/issues w/I area of responsibility
• Analyze key P&C metrics to identify areas of opportunity and assist in develop-related action plans

People Management

• Identify any skill gaps between the role, person filling the role and the evolving needs of the business
• Solution to close gaps between the way your support staff works and how to better support employees and objectives of P&C
• Train, manage and mentor your direct reports in a way that leads to a fully trained and skilled team that reinforces confidence in the P&C area as critical partners to the business

Vendor Partners

• Responsible for vendor selection and accurately scoping projects to meet Global companies needs
• Enforce contract accountability for agreed fees, payment terms and service level agreements

Qualifications

• Bachelor’s degree in Human Resources or related field preferred or equivalent work experience, Required
• 5+ year’s previous HR generalist/manager/talent acquisition experience, Required
• Work history managing Recruiting, Preferred
• Firm understanding of change management, Required
• Global experience a plus but not a requirement
• Must be able to work independently without supervision, as well as work in a team
• Experience working with diverse global population a plus but not a requirement
• Extensive knowledge of business and an excellent command of the English language
• Must have knowledge of a variety of computer software applications
• Must be able to demonstrate a high level of interpersonal skills
• Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
• Requires continual attention to detail in establishing priorities and meeting deadlines

Personal Characteristics

• Confident, Positive, Optimistic but Realistic Attitude
• Strong work ethic
• Buy-in and champion for the company’s mission
• Leadership – easily move others to action by planning, motivating, organizing and controlling work being done
• Goal Oriented – naturally motivated to reach goals
• Mature perspective when working towards conflict resolution
• Professional – unquestionable integrity, credibility, and character; Who has demonstrated high moral and ethical behavior

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.   

Job Details

• Tracking Code: 7790-651
• Job Location: Dallas, Texas, United States
• Position Type: Full-Time/Regular