Regional Director (HCA/DDSD #32221)

$33.12 - $49.68 Hourly

$68,886 - $103,330 Annually

This position is a Pay Band C9

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Regional Director will provide:

• Leadership;
• Oversight;
• Supervision and effective management of the Southwest Regional Office (SWRO);
• The implementation of Developmental Disabilities Supports Division (DDSD) programs, initiatives, policies and directives.

The Regional Director is responsible for:

• Managing the Southwest Regional Office, including personnel activities, office resources, facility-related matters, and collaboration with other units and bureaus within the Division;
• Providing direct supervision and co-supervision of approximately eleven (11) staff assigned to the Southwest Regional Office, ensuring effective communication, accountability, and operational support;
• Providing oversight and effective management of DD Waiver Case Management agencies and DD Provider agencies to ensure compliance with the New Mexico Administrative Code (NMAC), applicable service standards, policies, procedures, initiatives, and directives issued by DDSD;
• Coordinating and oversight of the Regional Office staff responsible for conducting wellness visits, ensuring visits are completed as assigned and that identified concerns receive appropriate and timely follow-up;
• Providing guidance and technical assistance to promote provider accountability, regulatory compliance, and quality service delivery;
• Monitoring completion of required follow-up activities and support staff in addressing concerns related to the health, safety, and well-being of individuals receiving services.

• Developmental Disabilities Waiver Case Management agencies and Developmental Disabilities Provider agencies.

The Ideal Candidate has:

• Experience in program management, staff supervision, and leadership;
• Excellent written and verbal communication skills, with the ability to communicate effectively with a variety of internal and external stakeholders;
• Experience developing and writing policies, standards, program rules, procedures, and guidelines;
• A strong commitment to person-centered practices and supporting individuals with intellectual and developmental disabilities (IDD) in exercising choice and self-direction;
• Advanced leadership, critical thinking, and problem-solving skills, with the ability to identify concerns, develop innovative solutions, and effectively manage complex situations;
• The ability to view and evaluate the IDD service system from multiple perspectives, including the individual, provider, Regional Office, and broader systems levels.

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Agency Contact Information: Michelle Lucero, (505) 487-3642. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.