Release of Information Specialist

%3Cdiv style=%22border-width:100%;direction:ltr;%22%3E%3Cdiv style=%22direction:ltr;margin-left:0in;margin-top:0in;width:6.6041in;%22%3E%3Cdiv style=%22direction:ltr;margin-left:0in;margin-top:0in;width:6.6041in;%22%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E1. Monitor and control the timeliness of outstanding requests for medical information. Receive and process requests for medical record information in accordance with Federal and State statute and Hospital policy, ensuring that all documentation is obtained and submitted in accordance with departmental procedures.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E2. Validates that requestor has the authority to obtain medical record information in accordance with Federal and State Statute, third party contracts and/or Hospital Policy.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E3. Reviews, retrieves and prepares medical record documentation in response to requests; contacts staff at other CCHC sites who maintain decentralized medical record files as well as off-site storage vendors to obtain medical record information.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E4. Communicates and interacts with customers who request medical record documentation, ensuring requests are responded to appropriately and in a timely manner. As needed, provides instructions to requestors related to procedures for obtaining medical record information and patient consent requirements.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E5. Tracks and logs requests for medical record documentation in accordance with departmental procedures, trending and interpreting patterns and variances.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E6. Performs all duties and interacts with others in accordance with the Hospital%27s Customer Service standards.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E7. Performs other work related duties as assigned.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EConsistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare’s commitment to CARES: compassion, accountability, respect, excellence and service.%3C/span%3E%3C/p%3E%3C/div%3E%3C/div%3E%3C/div%3E
%3Cdiv style=%22border-width:100%;direction:ltr;%22%3E%3Cdiv style=%22direction:ltr;margin-left:0in;margin-top:0in;width:6.6041in;%22%3E%3Cdiv style=%22direction:ltr;margin-left:0in;margin-top:0in;width:6.6041in;%22%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E· Ability to read, write and communicate in English.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E· High School Diploma or GED.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E· Two years of current experience in a medical setting%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E· Excellent written, verbal communication and interpersonal skills.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E· Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.%3C/span%3E%3C/p%3E%3Cp style=%22color:black;font-family:%26quot;Times New Roman%26quot;;font-size:11.0pt;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E· Knowledge of Microsoft Word, Excel, and Outlook.%3C/span%3E%3C/p%3E%3C/div%3E%3C/div%3E%3C/div%3E
*!%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cstrong style=%22font-size: 16pt;%22%3E%3Cbr /%3E%0A%3C/strong%3E%3C/p%3E%0A%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cstrong style=%22font-size: 16pt;%22%3EPay Range Details%3C/strong%3E%3C/p%3E%0A%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cstrong%3EThe%26nbsp;pay%26nbsp;range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.%3C/strong%3E%3C/p%3E%0A%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cbr /%3E%0A%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 0px; margin-bottom: 0px;;text-align:left%22%3E%3Cstrong style=%22font-size: 16pt;%22%3EBeware scam interview requests%3C/strong%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 0px; margin-bottom: 0px;;text-align:left%22%3E%3Cstrong%3ECape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page:%26nbsp;%3Ca href=%22https://www.capecodhealth.org/careers/%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family:%26quot;microsoft sans serif%26quot;, sans-serif%22%3E%3Cspan style=%22font-size:11.5pt%22%3Ehttps://www.capecodhealth.org/careers/%3C/span%3E%3C/span%3E%3C/span%3E%3C/a%3E%3C/strong%3E%3C/p%3E

Job Details
Purpose of Position: To receive and process requests for medical record information in accordance with Federal and State Statute and Hospital Policy, while protecting patient confidentiality and right to access.
Schedule Details: 40 Hours Per Week, Monday-Friday, 8a-4p, No Weekends & No Holidays
Organization: Cape Cod Healthcare, Inc.
Primary Location: Massachusetts-Hyannis
Department: HCI-PB Health Info Mgmt
Annual/Hourly: Unassigned
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