Rep Education Operations Analyst Intern

Arthrex is a global medical device company focused on orthopedic product development and medical education. The Rep Education Operations Analyst Intern supports administrative coordination, operational processes, ticket workflows, instructor requests, registrations, calendar coordination, ordering activities, dashboard audits, and an assigned process-improvement project.

What you'll do:

• AGU Ticket Support: Assist with assigned low- to medium-effort tickets using established procedures; document status, complete follow-up, and escalate exceptions to the designated team member
• Instructor Request Support: Support defined steps within the instructor request workflow, such as tracking, documentation, and event follow-up. Final decisions and complex exceptions remain with full-time team members
• Dashboard audits and feedback loop: Review assigned dashboards for data quality or recurring patterns, document findings, and provide organized feedback to the team for review
• Supplies and workbook ordering: Coordinate approved supply and workbook orders, maintain order records, monitor status, and communicate issues through the established escalation path
• Calendar and team coordination: Prepare calendar invitations and save-the-dates; support team planning, meeting logistics, scheduling, and related administrative follow-up
• Intern Project: Complete a defined project tied to an operational improvement or team need, including a project plan, progress updates, final deliverable, and brief presentation or handoff at the end of the assignment

What they're looking for:

• Progress towards a college degree in a related field required
• Basic to intermediate computer skills
• Be able to follow written and verbal direction
• Organization, attention to detail, time management, written and verbal communication, adaptability, problem-solving, and comfort sharing observations or ideas
• PC; Familiarity with Microsoft Outlook; PowerPoint; Word and Excel
• Fax; Scanner
• Preferably in Business Administration, Operations Management, Communications, Education, Data Analytics, or a related field. (Recent graduates must be within six months of their graduation date to qualify.)

Benefits:

• Medical Insurance (if 25 or more hours per week), including access to telehealth services
• Employee Assistance Program (EAP)
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Volunteer PTO (8 hours)
• Access to the Wellness Center (For South West Florida positions only)