Commonwealth of Pennsylvania
Cambria County, Pennsylvania

Residential Services Supervisor - Ebensburg Center

Onsite$69,086 - $104,959/yrPosted 4 days ago

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Job details

Location
Cambria County, Pennsylvania
Work type
Onsite
Compensation
$69,086 - $104,959/yr
Posted
4 days ago
Apply on
governmentjobs.com

About this role

About the Department

The Residential Services Supervisor position at the Department of Human Services is a chance to shape meaningful experiences for individuals who depend on dedicated care. You will lead staff, support program goals, and help individuals reach their fullest potential. This role allows you to use your strengths to inspire growth and maintain a positive living environment. It is a rewarding opportunity to support both staff and individuals in a dynamic setting.

Watch this video to see how you can make a difference at the Ebensburg Center! 


Position Duties

This position oversees planning, coordination, and supervision to ensure each individual receives effective support and opportunities for personal growth. 

As a Residential Services Supervisor, you will perform the following duties:

  • ISP Coordination: Ensure Individual Support Plans reflect each person's needs, preferences, and goals
  • Safety Oversight: Monitor living areas and review incident data to promote safe and healthy environments
  • Team Leadership: Guide interdisciplinary teams in developing training plans and documenting required meetings
  • Plan Monitoring: Review records and observe services to confirm recommendations are completed accurately
  • Staff Supervision: Direct and evaluate Residential Services Workers to support productive and effective work performance
  • Quality Review: Check records and participate in improvement efforts to ensure compliance with policies and standards

Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. 
    • Work hours may change based on operational needs.
    • This position requires a flex schedule which includes working up to two weekend days per month to ensure communication and training for staff on the alternate shift.
  • Overtime and travel as needed.
  • Telework: You will not have the option to telework in this position.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Three years of professional experience providing therapeutic care and services for individuals with a developmental disability, which included the development and implementation of individual residential support plans and services, and possession of an active authorization to practice as a Registered Nurse in Pennsylvania; or
  • One year of professional experience providing therapeutic care and services for individuals with a developmental disability, which included the development and implementation of individual residential support plans and services, and a bachelor's degree in human services, behavioral sciences, education, or nursing; or
  • Two years of professional experience providing therapeutic care and services for individuals with a developmental disability, which included the development and implementation of individual residential support plans and services, and a bachelor's degree.


Special Requirements:

  • All employees must meet the qualifications of a Qualified Intellectual Disability Professional (QIDP) as outlined in the Code of Federal Regulations. 
  • Applicants who qualify based on authorization to practice as a Registered Nurse in Pennsylvania who currently possess an active temporary practice permit must obtain licensure as a Registered Nurse within the one (1) year period defined by the Pennsylvania State Board of Nursing.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. 
  • You must be able to perform essential job functions.


Legal Requirements:

  • A conditional offer of employment will require a medical examination.
  • This position falls under the provisions of the Older Adult Protective Services Act.
    • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.


How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing dateLate applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.


Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).


If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Other Qualifications

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Benefits

Learn more about our Total Rewards by watching this short video!


See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*


Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. 

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* 

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Supplemental Questions

01
Do you meet the qualifications of a Qualified Intellectual Disability Professional (QIDP) as outlined in the Code of Federal Regulations?

The requirements of QIDP are as follows:
Each client's active treatment program must be integrated, coordinated and monitored by a qualified intellectual disability professional who--

  1. Has at least one year of experience working directly with persons with intellectual disability or other developmental disabilities; and
  2. Is one of the following:
    (i) A doctor of medicine or osteopathy.
    (ii) A registered nurse.
    (iii) An individual who holds at least a bachelor's degree in a professional category specified in paragraph (b)(5) of this section.

    To qualify under (iii), an applicant would just need a bachelor's degree in one of the professional categories listed in this section (i.e. a bachelor's degree in physical therapy). An applicant does not need to meet criteria associated with each of these professions. These are separate standards for professional staff performing actual roles in those areas.

    If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

    If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

    You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

  • Yes
  • No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time professional experience do you possess in providing therapeutic care and services for individuals with a developmental disability, which included the development and implementation of individual residential support plans and services?
  • 3 or more years
  • 2 but less than 3 years
  • 1 but less than 2 years
  • Less than 1 year
  • None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
Do you possess a bachelor's degree or higher in human services, behavioral sciences, education, or nursing?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

  • Yes
  • No
06
If you answered No to the above question regarding possession of a bachelor's degree or higher in one of the fields specified, do you possess a conferred bachelor's degree or higher in another field not listed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

  • Yes
  • No
07
Do you possess an active authorization to practice as a Registered Nurse in Pennsylvania? Y/N standard authorization language?
  • Yes
  • No
08
If Yes, please provide your license number and expiration date in the text box below. If No, please type NA.
09
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score./p>

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our our FAQ page.

  • Yes
10
WORK BEHAVIOR 1 – INDIVIDUAL SUPPORT PLANS

Develops individual support plans (ISP) to ensure individuals' needs, wants, and preferences are prioritized and integrated. Monitors implementation of the ISP. Meets annually with the interdisciplinary team to discuss treatment, evaluate results data to ensure progress is made, and make revisions as needed.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience DEVELOPING individual support plans and MONITORING implementation of the plan. I ALSO have experience meeting annually with the interdisciplinary team to discuss treatment, AND making REVISIONS as needed.
  • B. I have experience DEVELOPING individual support plans and MONITORING implementation of the plan.
  • C. I have successfully completed college-level coursework related to counseling, social work, special education, or nursing.
  • D. I have NO experience or education related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience
  2. Details regarding your experience developing ISPs, monitoring implementation of ISPs, and making revisions to ISPs
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University
  2. Course Title
  3. Credits/Clock Hours
13
WORK BEHAVIOR 2 – INCIDENT/RISK MANAGEMENT

Develops prevention strategies to reduce resident incidents relating to illness and injuries, abuse and neglect, and rights violations; analyzes incident data to identify trends; and follows up with incident reporting and mitigation strategies.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience DEVELOPING prevention strategies to reduce resident incidents; ANALYZING incident data to identify trends; and FOLLOWING UP with incident reporting mitigation strategies.
  • B. I have experience ANALYZING incident data to identify trends and FOLLOWING UP with incident reporting mitigation strategies.
  • C. I have experience completing an incident report OR I have experience ANALYZING incident data to identify trends.
  • D. I have NO experience related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience
  2. Details regarding your experience developing strategies to reduce resident incidents, analyzing incident data to identify trends, and following up with incident reporting and mitigation strategies
  3. Details regarding your experience completing incident reports
15
WORK BEHAVIOR 3 – RESTRICTIVE PROCEDURES

Reviews requests for restrictive procedures of individuals with a developmental disability and determines appropriateness; obtains approval; ensures restrictive procedures are implemented; ensures there is no lapse of restrictive procedures; and renews lapsed restrictive procedures.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience REVIEWING and OBTAINING approval for requests for restrictive procedures of individuals with a developmental disability; ensuring restrictive procedures are IMPLEMENTED; and ENSURING there is not a lapse of restrictive procedures.
  • B. I have experience ensuring restrictive procedures of individuals with a developmental disability are IMPLEMENTED and ENSURING there is not a lapse of restrictive procedures.
  • C. I have experience IMPLEMENTING restrictive procedures on individuals with a developmental disability.
  • D. I have NO experience related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience
  2. The actual duties you performed related to reviewing and obtaining approval for restrictive action
  3. The actual duties you performed related to obtaining approval for a restrictive action
  4. The actual duties you performed related to ensuring restrictive actions are implemented
  5. The actual duties you performed related to ensuring there is no lapse in restrictive actions
  6. The actual duties you performed related to implementing restrictive actions on individuals
17
WORK BEHAVIOR 4 – SUPERVISION

Performs the full range of supervisory duties including assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work, providing discipline, and monitoring and approving leave.

Levels of Performance

Select the Level of Performance that best describes your claim.

  • A. I have experience performing the full range of supervisory duties including assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work, providing discipline, and monitoring and approving leave.
  • B. I have experience as a LEAD WORKER to other staff on specific projects or assignments, including providing guidance and direction in techniques used in performing work.
  • C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
  • D. I have NO experience or education related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience
  2. The duties you performed as a supervisor or lead worker
  3. Your level of responsibility
19
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University/Training Source
  2. Course Title
  3. Credits/Clock Hours

Required Question

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov
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About Commonwealth of Pennsylvania

Commonwealth of Pennsylvania
Cambria County, Pennsylvania