RETAIL SALES SPECIALIST NF02 ELECTRONICS
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Apply to RETAIL SALES SPECIALIST NF02 ELECTRONICS at Marine Corps Exchange (MCX)Job details
- Location
- Parris Island or South Carolina
- Work type
- Onsite
- Compensation
- $38,480 - $43,680/yr
- Clearance
- Public Trust
- Posted
- 1 week ago
- Apply on
- careers.usmc-mccs.org
About this role
MCCS Job Opening Information
| Position/Grade | RETAIL SALES SPECIALIST NF02 ELECTRONICS | ||
| Location | MARINE CORPS EXCHANGE (MCX) MCRD PARRIS ISLAND | Type of Appointment | FULL TIME |
| Open Date | 10 SEP 2026 | Close Date | 27 SEP 2026 |
| Who May Apply | OPEN TO ALL SOURCES | Salary | $18.50 - $21.00 HOURLY |
| Hours of Operation | SUNDAY-SATURDAY SHIFTS AVAILABLE, NIGHTS, WEEKENDS & HOLIDAYS. HOURS SCHEDULED BASED ON THE NEEDS OF THE OPERATION 0515-2100 | ||
| RESUME REQUIREMENTS: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed TWO (2) pages. Accordingly, the NAF HRO will only consider resumes that are TWO (2) pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. |
| [ ] Health Card Required | [X ] Background Check Required | [ ] Gun Control | [ ] Drug Testing Position (DTP) | [ ] Valid Drivers License Required |
Job Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
FIRST AND FOREMOST THE POSITION IS RESPONSIBLE FOR SERVING MARINES, SAILORS AND FAMILY MEMBERS
MILITARY SPOUSE PREFERENCE PROGRAM (MSP)
FOR JOB POSTINGS WITH A GRADE OF NF01 - NF03, GSE02-GSE05 (CHILDCARE), NA03 ¿ NA10 (CRAFTS & TRADES) IF MILITARY SPOUSE PREFERENCE IS BEING CLAIMED, PLEASE ATTACH A COPY OF THE ACTIVE-DUTY SPOUSE'S ORDERS TO THE APPLICATION.
ORDERS MUST INCLUDE APPLICANT¿S NAME AND ACTIVE-DUTY SPOUSE'S ASSIGNMENT TO
MCRD PARRIS ISLAND, MCAS BEAUFORT OR NAVAL HOSPITAL BEAUFORT. MSP PROGRAM APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS OF THE POSITION.
WHEN APPLYING FOR REGULAR PART-TIME OR REGULAR FULL-TIME POSITIONS, SPOUSE PREFERENCE CAN BE USED ONLY ONCE PER ROTATION TO THE DUTY STATION
Major Duties
Responsible for providing advanced product knowledge, educated recommendations and Dress Blue Experience to all customers throughout their Marine Corps Exchange shopping experience.
Responsible for meeting personal and department sales goals. Coach Sales Associates on product knowledge areas related to particular categories such as: electronics, shoes, jewelry/accessories, firearms, military clothing or other assigned areas. May be scheduled at the checkout, other departments sales areas, specialty category or customer service desk for coverage. Reports to the Sales Manager.
Takes advantage of all training opportunities to develop selling skills in product categories. Works with Team Members to develop their product knowledge within the category. Remains committed to learning about the brands and products sold within the store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Works with the Sales Manager to achieve daily and weekly sales goals. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved. Builds and nurtures loyal MCX customers.
Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager.
Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership.
Participates in all corporate-led training programs and works with Training Specialist to set training goals and manage training compliance, licenses and certifications and position-based learning plans.
Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Offers assistance and suggestive selling advice as the customer progresses throughout their shopping experience at various connecting points such as the fitting room. Assists customers and communicates positively in a friendly manner. Understands and operates within all service policies and exercises an ¿I can DO that!¿ mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
May handle customer special orders and merchandise requests. May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. May have keyholder responsibility.
Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Qualifications
MINIMUM QUALIFICATIONS: At least one year of experience working in customer sales required. Demonstrated knowledge of selling techniques. Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required.
How To Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
MILITARY SPOUSE PREFERENCE PROGRAM (MSP)
FOR JOB POSTINGS WITH A GRADE OF NF01 - NF03, GSE02-GSE05 (CHILDCARE), NA03 - NA10 (CRAFTS & TRADES) IF MILITARY SPOUSE PREFERENCE IS BEING CLAIMED, PLEASE ATTACH A COPY OF THE ACTIVE-DUTY SPOUSE'S ORDERS TO THE APPLICATION.
ORDERS MUST INCLUDE APPLICANT¿S NAME AND ACTIVE-DUTY SPOUSE'S ASSIGNMENT TO
MCRD PARRIS ISLAND, MCAS BEAUFORT OR NAVAL HOSPITAL BEAUFORT. MSP PROGRAM APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS OF THE POSITION.
WHEN APPLYING FOR REGULAR PART-TIME OR REGULAR FULL-TIME POSITIONS, SPOUSE PREFERENCE CAN BE USED ONLY ONCE PER ROTATION TO THE DUTY STATION
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
Required Documents:
*Education/certification certificate(s), if applicable.
*If prior military, DD214 Member Copy
*Resume that does not exceed 2 pages
**IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration.¿
Marijuana is a Schedule 3 drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in the withdrawal of the tentative job offer and inability to apply for a position within the Department of Defense for 6 months from the date of the drug test.
Applicants may not be employed in the chain of command of their relatives.