Rights Representative 12 - Senior Rights Advisor (Westland/Northville or Saline) - MDHHS ORR

About the Department

Position serves as a Senior Rights Advisor in a state mental health facility.  Reviews all recipient rights complaints received and completes the required complaint resolution process within the established time frames. Conducts rights investigations in a thorough manner and draws sound conclusions based upon the relevant evidence obtained.  The Senior Rights Advisor handles complex complaints and issues that require advanced knowledge of the Michigan Health Code (MHC) Public Act 258 of 1974. These complex issues and complaints would be cases that involve serious injury, death or sexual abuse, that may result in the termination of facility staff.  Maintains accurate and complete data in the complaint tracking system and in the individual case files. Provides recipient rights training for facility staff and is available for consultation on rights related issues. Interacts with and provides consultation and training for facility recipients as requested or needed. Completes regular monitoring of recipient living units and attends Individual Plan of Service (IPOS) meetings, and other facility meetings as appropriate to ensure rights are being protected during service delivery.  Attends facility meetings as appropriate to ensure Rights Advisor staff are aware of ongoing or changes to hospital guidelines and procedures. The Senior Rights Advisor attends additional meetings, Behavior Management/Treatment Committee, Management, Administrative Staff, Person-Centered Planning, and Policy and Procedure Committee, to provide advice and consultation to ensure compliance with the Public Health Code relevant to recipient rights. 

Position Description
Job Specification

To be considered for this position you must:

• apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• attach a cover letter.
• If applicable, attach a copy of an official transcript(s).  We accept scanned copies of official transcripts.  We do not accept web-based, internet, or copies of unofficial transcripts.  Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.  Please review Civil Service's guidelines regarding Official Transcripts: Official Transcripts (michigan.gov)
• Be able to meet the Long-Term Care Background Check Requirement/SubClass Code and the State Operated Inpatient Psychiatric Hospital Requirement/SubClass Code:
  • LTCBC - Position has direct access to a patient or resident, or to a patient’s or resident’s property, financial information, medical records, treatment information, or any other identifying information. As authorized under MCL 333.20173a, MCL 330.1134a, and MCL 440.734b, incumbents must pass and comply with the Long-Term Care (LTC) Background Check at the time of hire and during the duration of employment. The LTC Background Check includes a state and federal fingerprint-based criminal history record check and placement on statewide rapback.
  • SPHCLEAR - Position completes work at a State Operated Inpatient Psychiatric Hospital and must abide by state law and federal regulatory requirements with health-related testing and screening to ensure and maintain the safety and well-being of patients. Incumbents are subject to health-related testing and screening at the time of hire and during the duration of employment.  

Failure to complete any of the above may result in your application being screened out as incomplete.  See instructions for attaching files here:  Instructions 

Position Duties

Education
Possession of a bachelor’s degree in any major.

Experience
Rights Representative 12 - Three years of professional experience in the investigation and evaluation of rights complaints, or rights advocacy equivalent to a Rights Representative, including one year equivalent to a Rights Representative P11 or Civil Rights Representative P11.

Minimum Qualifications

Rights Representative 9 - 12
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. 

Other Qualifications

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement.  Reinstatement is not guaranteed or required. 

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration.  Only those applicants interviewed will be notified of the results. 

Position Location/Remote Office: The physical location of these positions will be in a State Operated Inpatient Psychiatric Hospital: WRPH - 30901 Palmer Rd, Westland, MI/18471 Haggerty Road in Northville Township, MI or CFP - 8303 Platt Road, Saline, MI.  Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.  Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.  

Employees will be provided computers to perform state work.  Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.  Due to the nature of this position, an extensive background check will be conducted on those candidates being considered for the vacancy. 

The Department of Health and Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email [email protected]. Please reference the job posting number in subject line.

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MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Benefits

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.  
More details on benefits for our new hires are below: 

 Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems. 
 
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits. 
 
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc. 
 
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. 
 
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child. 
 
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. 
 
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. 
 
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. 
 
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. 
 
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view  Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education. 
 
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. 
 
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. 
 
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek. 
 
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer. 
 
Updated: 2/28/24

Supplemental Questions

Required Question

Agency Information

EmployerState of MichiganDepartment Health and Human Services - Central Office Address Office of Human Resources
235 S. Grand Ave.
Lansing, Michigan, 48933