Room Attendant - InterContinental Indianapolis

Housekeeping Room Attendant

About IHG and the InterContinental Indianapolis

The InterContinental Indianapolis brings urban luxury and timeless style to Monument Circle.  The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues…

• Room to Belong:  Enable

• Room to Grow:  Enrich

• Room to Make a Difference:  Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful

• Cultured

• Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing

• Show we care

• Aim higher

• Celebrate difference

• Work better together

About this position

Making sure every single room is at its absolute best for our guests

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Making sure every single room is at its absolute best for our guests

• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator

• Keeping your supervisor in the loop by advising them of any progress or problems

• Monitoring and controlling supplies to minimize waste

• Doing your best to reunite guests with any lost or misplaced items

• Regularly assisting with deep clean projects

What we need from you

• Prior heavy duty cleaning experience preferred.

• Minimum 1 year of experience working in housekeeping is required, preferably in a high-volume hotel, conference center or resort.

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important. 

• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

• Reliable, punctual, and able to work weekends and holidays. 

• Strong attention to detail and ability to follow cleaning standards and safety

• Professional attitude with guest and team members; must follow uniform and grooming guidelines.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.