Room Service Expeditor - PT

Position Purpose: Deliver efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line to hotel guest rooms.

 

Essential Functions:

• · Learning all menu items in all food and beverage outlets and the proper garnishment to be executed with proper plate set-up.

• · Field all In-Room Dining phone calls which means, answering the phone, taking the guest’s order, quoting the delivery time, and answering any questions regarding the menus or the restaurants.

• · Answer all Restaurant Reservation phone calls.

• · Perform the expedition of all food from the kitchen, presenting it in a table ready fashion.

• · Deliver menu items, condiments, side dishes, and any other Guest/Staff requests with a sense of urgency.

• · Greets Guests when present using the 15/5 rule as much as possible.

• · Assist the guests in making reservations and answering questions about the outlets.

• · Performs general cleaning tasks, using standard cleaning products as assigned by your supervisor to adhere to health standards.

• · Deploy servers where necessary to ensure tasks are completed quickly and accurately.

• · Performs other duties and responsibilities as requested by a Guest and/or supervisor.

 

Position Requirements:

• · Must have basic knowledge of food deliverance.

• · Ability to read, sufficient to understand menus and dining tickets.

• · Ability to remember menu specifics including proper plate ware set-up and garnishment.

• · Ability to transport trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.

• · Maintain a positive attitude throughout shift.

• · Work as a team player.

• · Ability to remain motivated during busy and slow periods within shift.

• · Must have fast ability to move throughout multiple tasks with exceptional execution.

• · Ability to obtain any government required license or certificate. TIPS, Food Handler Permit and Alcohol Permit preferred.

• · Ability to work a flexible schedule including days, nights, weekends and holidays.

 

Reporting Relationship: Restaurant Supervisor.

 

Exemption Status: Non-Exempt

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Job Details
Primary Location: United States-Wisconsin-Lake Geneva
Work Locations: Grand Geneva Resort, 7036 Grand Geneva Way, Highway 50 East, Lake Geneva, 53147
Job: Restaurants/Outlets
Organization: Hotels
Schedule: Part-time
Shift: Evening Job
Employee Status: Regular
Job Type: Experienced
Job Level: Entry Level
Job Posting: Aug 20, 2026, 8:53:55 AM