SALES ASSOCIATE - PART TIME (20-34.5 HRS) FRONTEND/CENTRAL CHECKOUT - NBSD HOME STORE

Navy Exchange Service Command (NEXCOM) is hiring a sales associate to assist customers, explain products and services, and support sales. The role also involves maintaining store appearance, processing transactions, handling merchandise and inventory, and completing related paperwork.

What you'll do:

• Proactively engage and make a connection with customers
• Asking questions and listening to customer s needs
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes
• Maintaining store appearance
• Cross-selling products and knowing layout of the store
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs
• Upselling products
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer
• Completing various forms of paperwork reports and reconciliation

What they're looking for:

• Basic knowledge of products merchandise
• Strong interpersonal and communication skills
• Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals
• Ability to effectively communicate with customers peers and management
• Ability to communicate on the telephone with proper etiquette
• Basic math functions such as addition subtraction multiplication and division
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Enthusiastic friendly and energetic with a desire to provide outstanding service
• Retail experience preferred

Benefits:

• Paid annual and sick leave
• Medical/dental insurance
• Flexible spending account
• Pension plan
• 401K savings plan - up to 3% match
• Short-term disability / long-term disability
• Life insurance
• Pet insurance
• Tax-free shopping privileges
• Free bus passes/free parking