Sales Operations Analyst

Azenta Life Sciences is a global provider of automated biosample management solutions, genomic services, laboratory analysis, informatics software, and related products. The Sales Operations Analyst supports the Account Management and Sales teams by coordinating communications, pricing requests, proposals, RFPs, client databases, and customer projects.

What you'll do:

• Facilitate communication between sales team and SMEs throughout the Sample and Repository Solutions (SRS) division
• Manage daily pricing requests
• Assist with the preparation of sales proposals, client communications, presentations, and contract values
• Complete RFPs, including creation, coordination of information within SRS, completion, and submission
• Meet with SMEs and internal departments to ensure proposal objectives are met
• Responsible for maintaining client databases including contract management and confidentiality agreements
• Provide quality and efficient customer service to clients through the daily management of multiple client projects
• Ensure accurate proposals are completed in a timely manner according to department quality standards

What they're looking for:

• The successful applicant must have the ability to handle multiple tasks in a timely and effective manner and have excellent oral, written and interpersonal communication skills to assist internal and external personnel with inquiries and schedule meetings and appointments as needed
• High School diploma/GED education required
• 1-3 years customer service/sales experience
• Experience working in multi-cultural and/or and global environments
• Experience using a CRM program e.g. ACT, Goldmine, Salesforce.com
• Associate or Bachelor's degree in Science, Project Management or Business is preferred
• Experience in Life Science industry is a plus