Sales Operations Analyst, Deal Desk

Jimerson Birr is a Florida-based law firm providing legal services and business counsel. The Sales Operations Analyst, Deal Desk, develops client-ready proposals, applies pricing and profitability analysis, defines scope, manages revisions, and improves proposal processes using AI-powered tools and historical data.

What you'll do:

• Turn the consult call’s discovery questionnaire into a clean, client-ready proposal and option set inside the deal clock, working from the firm’s templates in our AI-powered proposal portal
• Build each option as a complete, well-framed yes rather than a good-better-best ladder
• Write for the client, not for a lawyer: a forward-facing offer that is easy to say yes to, with the precision of a document where every line is a commitment the firm will deliver on
• Send an incomplete discovery questionnaire back rather than guessing at scope
• Turn revisions that come off the solutions call inside the same deal clock
• Join solutions calls, and the occasional consult call, so the proposal you build matches what was discussed and the right information gets collected up front
• Pull historical pricing and profitability data for the specific service and set the profitability range before a proposal goes out
• Map the correct agreement exhibit to each chosen pathway and apply value-pricing logic consistently
• Make the call when a client counters: tell the sales team yes or no, grounded in the numbers
• Look back after the sale. Check whether what we sold was actually profitable, and adjust pricing up or down
• Say so, before the proposal issues, when something cannot responsibly be fixed-priced
• Translate discovery into precise scope language with explicit in-scope and out-of-scope boundaries

What they're looking for:

• Strong attention to detail and accuracy, in numbers and in writing
• A creative mindset for framing an offer, paired with the discipline to check every detail
• Analytical comfort with pricing, margin, and historical data, enough to tell whether a deal was profitable
• Clear, direct written and verbal communication
• Daily, hands-on use of AI tools to draft, check, and refine work
• The ability to learn legal vocabulary and write it out accurately; a legal background is not required to start
• Comfort with constant, fast back-and-forth with the sales team on a tight turnaround
• Sound commercial judgment, and the confidence to say no
• JD, or experience working in a law firm or legal-services environment
• Business analyst, sales operations, revenue operations, or deal desk experience, ideally in SaaS or professional services
• Pricing, negotiation, or proposal and quote-building experience (we will teach you our pricing models)
• Experience managing document templates or document automation

Benefits:

• Competitive compensation
• Professional development opportunities
• A supportive work environment dedicated to fostering your success
• Professional growth and excellence in legal service
• Challenging opportunity
• Collegial and professional atmosphere
• Commitment to professional development