Sales Operations Analyst I-6342

itD is a consulting and software development company focused on delivering innovative business results. The Sales Operations Analyst I will support the end-to-end execution of partner incentive and investment programs, managing contracting, supplier onboarding, procurement, payout requests, reconciliations, and operational reporting with a high degree of accuracy.

What you'll do:

• Manage high volumes of incoming deals through the full contracting-to-payout lifecycle, ensuring required approvals, validations, and documentation are complete
• Create, update, and maintain records for accounts, contracts, incentive requests, and payout activities with a high degree of accuracy and completeness
• Review executed contracts and accurately enter key information, including entities, term dates, approved amounts, caps, accounting codes, cost centers, projects, and supplier information
• Coordinate supplier onboarding and procurement activities, track requests through completion, monitor outstanding requirements, and escalate blockers as needed
• Prepare and submit payout requests with complete supporting documentation, validating amounts, coding, entities, and contract requirements before submission
• Track payouts from request through approval and payment, investigate and resolve rejections or exceptions, and reconcile paid amounts against approved and contracted amounts
• Maintain recurring trackers, dashboards, reports, exception logs, and standard operating procedures while partnering with Finance, Deal Operations, and other stakeholders on documentation and close activities
• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material, including blogs and media material
• Build material to contribute to the Digital Transformation practice
• Attend internal itD networking events, both in person and virtually

What they're looking for:

• 1–3 years of experience in operations, sales/revenue operations, contract administration, procurement, AP/AR support, data entry/QA, or a related field
• Hands-on experience supporting deal fulfillment through a contracting-to-payout or similar transaction lifecycle
• Experience reviewing and interpreting contract terms and working with contract-related documentation
• Demonstrated ability to perform accurately in high-volume, detail-oriented, deadline-driven environments
• Experience following documented processes precisely while identifying and escalating process issues or exceptions
• Strong spreadsheet skills, including data cleanup, lookups, pivot tables, conditional logic, and basic reconciliation
• Experience working with transactional finance or procurement processes, such as invoices, payments, purchase orders, supplier setup, or approval workflows
• Clear and concise written communication skills, with the ability to communicate issues and relevant supporting details effectively
• Bachelor's degree in a relevant field or equivalent work experience required
• Experience working in a deal desk or similar sales/revenue operations environment
• Experience with Salesforce or comparable CRM platforms, including navigating records, list views, reports, and bulk updates
• Experience reconciling information across multiple systems that may not always align

Benefits:

• Hybrid work arrangement, 3 days per week onsite in Austin, TX
• Comprehensive medical benefits
• Medical, dental, vision, and life insurance
• 401k plan with matching
• Paid holidays
• Networking and career learning and development programs
• Career fast-track opportunities
• Opportunities to give back to causes that matter
• Culture of respect, empowerment, and recognition for a job well done