Sales Operations Analyst Intern (Spring 2027)

Zipline is a drone delivery and autonomous logistics company serving healthcare, government, retail, restaurant, and global business customers. The Sales Operations Analyst Intern will support CRM data quality, pipeline and funnel reporting, account and territory planning, sales process improvements, cross-functional initiatives, dashboards, enablement materials, and automation evaluation.

What you'll do:

• Audit, standardize, and enrich CRM records to improve data quality and trust in reporting
• Support recurring pipeline, forecast, and funnel reporting; identify trends in stage movement, aging, coverage, and conversion
• Build account lists, market maps, and research briefs that help sales teams prioritize prospects and whitespace opportunities
• Document and improve sales processes, including lead routing, handoffs, opportunity stages, and follow-up workflows
• Coordinate cross-functional Sales Operations initiatives by tracking milestones, owners, risks, and next steps
• Create practical dashboards, analysis, playbooks, and enablement materials for sales and leadership stakeholders
• Identify repetitive work and help evaluate automation or AI-enabled ways to improve speed, consistency, and quality

What they're looking for:

• You must have completed at least two years of undergraduate degree in business, economics, analytics, marketing, operations, engineering, or a related field
• Candidates who are currently pursuing or have completed a bachelor's, master's, or MBA degree are eligible
• Strong analytical, organizational, and problem-solving skills, with an ability to work carefully with data and details
• Curiosity about how sales organizations operate and a willingness to ask questions, investigate problems, and learn new tools
• Clear written and verbal communication skills, including the ability to turn analysis into a concise recommendation
• Comfort managing multiple workstreams in a fast-moving and sometimes ambiguous environment
• HubSpot Admin experience is a plus
• This internship is a full-time position, in-person at our South San Francisco office
• We will host our Spring 2027 interns from (January 2027 - April 2027)
• Zipline is unable to sponsor work visas for applicants to this position
• Experience with spreadsheets, CRM systems, reporting tools, or process documentation is helpful but not required

Benefits:

• Relocation support, where applicable and subject to local requirements.
• A housing stipend, where applicable and subject to local requirements.
• Overtime pay, where applicable and subject to local requirements.
• Paid sick time, where applicable and subject to local requirements.