Sales Support and Marketing Coordinator

California Closets designs custom storage and organizational solutions for homes. The Sales Support and Marketing Coordinator supports market growth by managing sales administration, CRM and lead processes, local marketing campaigns, social media, showroom activities, community partnerships, and events while monitoring performance metrics.

What you'll do:

• Develop and execute local marketing tactics and campaigns designed to increase brand awareness, showroom traffic, qualified appointments, and sales opportunities
• Coordinate seasonal and promotional marketing campaigns, including: + Customer Referral Programs + Client Appreciation Events + Local Home Show and Community Event Participation + Grand Opening and Open House Events + Neighborhood Direct Mail Campaigns + Local Social Media Advertising Campaigns + New Product Launch Promotions
• Collaborate with Corporate Marketing to localize national campaigns and ensure alignment with company branding standards
• Maintain a local marketing calendar and coordinate campaign execution across digital, social, community, and direct marketing channels
• Create localized content for social media channels highlighting completed projects, customer success stories, team members, promotions, events, and community involvement
• Maintain and update local digital marketing channels, including showroom information, website content, Google Business Profile, Yelp, social media platforms, and other online business listings
• Maintain Design Consultant biographies, project photography, marketing assets, and showroom content to ensure accurate and engaging brand representation
• Manage Digideck/Hepburn content and local market assets, ensuring project photography, presentations, and market-specific offers remain current and relevant
• Coordinate showroom events and educational workshops that showcase products and generate prospective client leads
• Identify and support sponsorship and community partnership opportunities that increase local brand visibility
• Respond to incoming phone calls, emails, website inquiries, and showroom requests, providing exceptional customer service and directing inquiries appropriately
• Manage lead activity through Salesforce CRM, ensuring timely lead assignments, accurate documentation, and effective follow-up processes for Design Consultants

What they're looking for:

• High school diploma and/or GED
• 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment
• Ability to work quickly and accurately data entry
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
• Associates Degree related to business & or sales administration from an accredited college or university preferred
• Calendar management / regional scheduling experience preferred

Benefits:

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Grow your career with us – many promotional opportunities available
• Generous company discounts
• Referral bonuses