Salesforce Architect - PN 20098831 (IT Architect / Consultant 1)

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

Ohio Department of Medicaid plays a unique and necessary role in supporting the governor’s vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.

Office: Information & Technology Services

Bureau: Application Development

Classification: IT Architect/Consultant 1 (PN 20098831)

Primary Technology: Salesforce

Secondary Technology: Integration Middleware, SQL

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking a Salesforce expert to be part of our Application Development Team. They will be responsible for working with internal/external stakeholders, business and IT teams, to perform solution design and implementation that meets ODM’s business needs. As a Salesforce Architect, your responsibilities will include:

• Providing technical leadership and mentorship to development teams, ensuring adherence to architectural guidelines and standards.
• Leading complex initiatives for organizational improvement frameworks in assigned discipline/program (i.e. Salesforce Platform, Azure DevOps).
• Leading and/or participating in architecture and technical design sessions.
• Serving as a subject matter expert in project management best practices and risk management strategies, as applied to Salesforce implementations.
• Troubleshooting and resolving integration and technical issues.
• Researching and validating software release compatibility as well as potential solutions and products for future planning processes.
• Providing strategic roadmap and facilitating execution of strategies.
• Consulting with stakeholders (e.g. end-users, technicians, vendors, and management).

The Ohio Department of Medicaid does not provide employment-based visa sponsorship.

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.