Security Analyst I, Trust and Safety

Box is an Intelligent Content Management company that helps organizations collaborate, secure content, and transform workflows with enterprise AI. The Security Analyst I, Trust and Safety will protect Box, its platform, and customers from abuse, fraud, and malicious actors by investigating threats, analyzing activity at scale, tuning ML/AI detection models, and developing detection and response strategies.

What you'll do:

• Identify, investigate, and track threat actor campaigns across Box's platform
• Apply analytical tools and techniques to distinguish malicious activity from legitimate customer behavior at scale
• Partner with Trust and Safety Software Engineers to tune the precision and recall of ML/AI detection models by monitoring campaign evolution and analyzing false positives and false negatives
• Respond to complex customer security escalations, collaborating cross-functionally to drive resolution
• Collaborate with product, engineering, and security teams to design and implement detection and response strategies
• Develop and iterate on novel analytical methods to uncover hidden patterns and proactively adapt to evolving threat behavior

What they're looking for:

• 1–3+ years of professional experience at the intersection of security and data analysis
• Strong fundamentals in query languages and data platforms such as SQL and Splunk
• Strong communication and reporting skills, with a demonstrated ability to influence product decisions through thorough research and clearly structured findings
• Intellectual curiosity to develop a deep understanding of Box's product risk landscape and apply that knowledge to devise novel approaches for identifying and mitigating threats
• Bachelor's degree in a relevant field, or equivalent practical experience
• Customer-first mindset, with an appreciation for balancing security rigor with a seamless user experience
• Python or scripting experience a plus

Benefits:

• This role is also eligible for equity and benefits.
• Boxers are expected to work from their assigned office a minimum of 3 days per week.