Senior Analyst, Analytics

Capacity is a company whose Analytics team helps clients understand website performance and user behavior. The Senior Analyst, Analytics will build custom GA4 implementations, create dashboards and reports, analyze website data, and provide client training and actionable recommendations.

What you'll do:

• Partner with clients to build and maintain custom GA4 implementations; tracking the events, dimensions, and conversions that matter to their goals
• Build dashboards and reports (think Data Studio) that turn raw data into something clients can actually use
• Dig into user behavior and site performance data to spot trends, opportunities, and drop-off points, then turn those findings into recommendations clients can act on
• Train clients to navigate and trust their own analytics
• Audit existing tracking setups to catch data quality issues and gaps before they become a problem
• Pitch in on conversion tracking implementation to help keep the data behind our campaign reporting accurate
• Write blog posts and other resources that share what you're learning — with clients and with the rest of Capacity

What they're looking for:

• A knack for quantitative thinking: you're comfortable digging into data until something makes sense
• Real interest in web analytics, user experience, and data visualization
• Strong analytical skills (pivot tables, data visualization, basic statistics)
• Comfort working in a technical environment coupled with an eagerness to learn how websites and digital tracking work
• Familiarity and experience leveraging AI tools to solve technical problems and improve systems and workflows
• The ability to explain a nuanced, technical idea to someone without a technical background
• A drive to own your projects and juggle multiple clients at once
• Comfort managing your own deadlines and working independently
• Curiosity and the initiative to try new approaches as tools and platforms change
• The ability to work independently from home and collaborate with your team remotely
• We are a fully remote company with no physical office. This job requires a significant amount of time on-camera for internal and external video calls
• Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of employment Visas at this time

Benefits:

• Four weeks of paid vacation plus at least 14 paid holidays
• A flexible holiday swap so you can honor the days that matter most to you
• Minimum of 6 weeks fully paid, gender-neutral parental leave
• Half-day Fridays all year long to help you recharge and protect your downtime
• A company-matched 401(k) plan (100% match up to 4%, available immediately)
• $80/month home office stipend
• Pre-tax commuter benefits
• Participation in our Employee Stock Ownership Program (ESOP), allowing you to share in the success you help create
• Competitive medical, dental, and vision plans — including options with $0 deductibles
• Robust training and professional development opportunities