Transunion
Crum Lynne or Chicago
Senior Customer Support Lead
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Apply to Senior Customer Support Lead at TransunionJob details
- Location
- Crum Lynne or Chicago
- Work type
- Hybrid
- Compensation
- $82,700 - $120,000/yr
- Posted
- Jul 24, 2026
- Apply on
- transunion.wd5.myworkdayjobs.com
About this role
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
What you'll do at Transunion:
- managing teams
- monitoring metrics
- coordinating incidents
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