Airwallex
Singapore or

Senior Director, Global Customer Support (Relocate to Singapore)

Onsite$218,000 - $330,000/yrPosted 3 weeks ago

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Job details

Location
Singapore or
Work type
Onsite
Compensation
$218,000 - $330,000/yr
Posted
3 weeks ago
Apply on
jobs.ashbyhq.com

About this role

10+ years in customer support/experience with 5+ years leading multi-region/global teams; strong analytics (Excel/Sheets, BI tools, SQL), operational leadership, vendor/BPO management, incident leadership, and experience applying AI/automation in support.

What you'll do at Airwallex:

  • leading support
  • defining strategy
  • driving improvement

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About Airwallex

Airwallex
Singapore or