Senior IT Systems Administrator (ALTSD #72319)

Onsite$83,782 - $134,056/yrPosted Sep 16, 2026

Job details

Location
Santa Fe, New Mexico
Work type
Onsite
Compensation
$83,782 - $134,056/yr
Posted
Sep 16, 2026
Apply on
careers.share.nm.gov

About this role

Salary

 

$40.28 - $64.45 Hourly

$83,790 - $134,063 Annually

This position is a Pay Band C11

Posting Details

 
The Information Technology (IT) Division supports ALTSD's programs and operations by providing secure, reliable, and accessible technology services. The division manages the Department's IT infrastructure, networks, systems, cybersecurity, user support, telecommunications, and technology projects. IT also leads modernization initiatives, including cloud-based systems, system integrations, data security, digital accessibility, and technology solutions that improve operational efficiency and service delivery to older adults, adults with disabilities, caregivers, and community partners.

Interviews are expected to be conducted within two weeks of closing date.

*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
PLEASE ATTACH YOUR OFFICIAL TRANSCRIPTS TO VALIDATE YOUR DEGREE.

ALTSD is an equal opportunity employer.  If an applicant selected for an interview needs reasonable accommodation to participate in the interview process, please inform the agency contact listed in the job posting.

Why does the job exist?

 
The Senior IT Systems Administrator serves as a senior-level technical expert responsible for the design, implementation, security, and ongoing management of the agency's IT infrastructure and enterprise systems. This role ensures the reliability, performance, and integrity of critical technology services while providing advanced technical leadership, troubleshooting, and strategic guidance to support business operations and organizational goals.

How does it get done?

 
The position is responsible for administering and maintaining complex enterprise IT systems, including servers, operating systems, storage, and cloud environments. Key responsibilities include system configuration, upgrades, performance monitoring, and advanced troubleshooting; serving as a technical escalation point for complex issues; maintaining cybersecurity controls and compliance with state and federal requirements; developing technical documentation, standards, and procedures; and providing technical leadership, mentoring, training, and knowledge transfer to IT staff.

Who are the customers?

 
For the ALTSD IT Division, the primary consumers are ALTSD employees, divisions, programs, and leadership who rely on technology to perform their work and deliver services. Consumers also include external partners, contractors, service providers, and other state agencies that interact with ALTSD systems or exchange data with the Department. Indirectly, IT supports older adults, adults with disabilities, caregivers, and families across New Mexico by ensuring ALTSD programs have secure, reliable, and accessible technology to deliver services effectively.

Ideal Candidate

 
The ideal candidate will have strong technical expertise in enterprise IT systems, including servers, operating systems, storage, cloud environments, networking, and system administration. The candidate should demonstrate advanced troubleshooting and problem-solving skills, with the ability to analyze complex technical issues, identify root causes, and implement effective solutions. Strong knowledge of cybersecurity, access controls, patch and vulnerability management, and IT security standards is essential. The ideal candidate will also have experience developing technical documentation and standard operating procedures, managing competing priorities, communicating technical information to both technical and non-technical audiences, and providing mentorship and technical guidance to other IT staff.

Minimum Qualification

 
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and three (3) years of experience in systems administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.

Employment Requirements

 
Must possess and maintain a valid Driver's License.

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within 90 days of employment.

Pre-employment state and federal criminal background investigation is required and is conditional pending results.

Working Conditions

 
Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 50 lbs.

Supplemental Information

 

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Agency Contact Information: Jose Encarnacion (505) 603-4574. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is not covered by a collective bargaining agreement.
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About New Mexico Aging and Long-Term Services Department

New Mexico Aging and Long-Term Services Department
Santa Fe, New Mexico
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