Senior Manager, Revenue Operations - Data & Insights

Welcome to Tripleseat, where we are driven by our passion for hospitality and our commitment to providing innovative technology solutions to the hospitality industry. Our cloud-based catering and event management platform is trusted by over 18,000 restaurants, hotels, and event venues, making us the market leader in the industry.

If you are enthusiastic about hospitality and want to be a part of an innovative and cutting-edge solution, it’s time to join us in our mission to revolutionize the industry here at Tripleseat!

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

Senior Manager, Revenue Operations - Data & Insights at Tripleseat is a pivotal leadership role responsible for building and scaling the data infrastructure, reporting systems, and analytical capabilities that power go-to-market decision-making. This role partners closely with Sales, Marketing, and Finance to deliver trusted insights, drive forecast accuracy, and accelerate revenue growth. The ideal candidate brings deep technical expertise, strong cross-functional influence, and a track record of turning complex data into clear, actionable strategy.

What You'll Own

• Design and maintain a centralized, scalable reporting and analytics infrastructure that serves as the single source of truth for GTM performance metrics across Sales and Marketing

• Lead forecasting, pipeline analytics, and scenario planning processes in close partnership with Sales leadership and Finance to drive predictable revenue outcomes

• Evaluate, implement, and optimize predictive AI and automation tools that enhance GTM team efficiency and decision-making

• Oversee data integrity, hygiene, and enrichment across core systems, including CRM and third-party data platforms, to ensure consistent and reliable reporting

• Build and manage a high-performing team of analysts and operations professionals, providing coaching, development opportunities, and clear direction

• Define and govern the metrics frameworks, KPIs, and dashboards used by GTM and Finance leaders to measure business performance

• Collaborate cross-functionally with Revenue Operations, Marketing Operations, Sales Operations, and Finance to align on priorities, surface insights, and influence strategic decisions

• Drive continuous improvement of operational processes through data-driven analysis and a test-and-learn mindset

• Other related duties as assigned

What You'll Bring

• 7-10+ years of experience in Revenue Operations, Business Intelligence, or Data & Insights roles within B2B SaaS or technology environments

• Proven experience building trusted, reliable reporting functions that serve both Sales Operations and Marketing Operations stakeholders

• Strong command of Salesforce, including Salesforce Admin certification or equivalent hands-on experience

• Expertise with BI tools including Looker, Tableau, and Salesforce Analytics/Einstein

• Experience with data enrichment tools such as ZoomInfo, Datalane, Apollo, or comparable platforms

• Demonstrated success in forecasting, scenario planning, and pipeline analytics at scale

• Ability to evaluate and implement predictive AI and automation tools for GTM teams

• Strong credibility with GTM leaders and Finance, with a track record of partnering cross-functionally to influence outcomes

• Experience building and coaching high-performing teams in a hands-on leadership capacity

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind our success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Benefits are subject to change and may vary based on role and location. Here are some of the awesome benefits that Tripleseat offers to its employees:

* Competitive Medical, Dental, and Vision Insurance

* Company Paid Life Insurance, Short- and Long-Term Disability Plans

* Supplemental Insurance Options

* Commuter Benefits

* 401(k) with Company Match

* Parental Leave

* Flexible Paid Time Off

* LinkedIn Learning Access

* Pet Insurance

* Employee Discount Programs

We are proud to be an equal-opportunity employer and do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. Everyone Valued - Everyone Included.