Senior Social Services Coordinator (HCA/DDSD #13105)

$27.37 - $41.06 Hourly

$56,931 - $85,396 Annually

This position is a Pay Band C7

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Senior Social Services Coordinator will:

• Provide technical assistance to agencies to be educated and using a person-centered focus;
• Provide support to those individuals receiving Day and Employment Services and to support those Agencies that provide Day and Employment Services. COVID has intensified the need for Community Inclusion Coordinators (CIC) technical assistance and support.

The Senior Social Services Coordinator is responsible for:

• Attending interdisciplinary team meetings to include assisting the team with problem solving and mediating conflict resolution within the team;
• Monitoring service provider compliance and follow up on litigation activities in the Northeast Region;
• Phone calls with teams, providers, family members, guardians, advocates and individuals that are inquiring about re-opening of services and when congregate services may return;
• Coordinating with Division of Vocational Rehabilitation to support people with disabilities to work;
• Working with Northern New Mexico Schools to support family to apply for the DDSD Wavier programs;
• Completing assigned safety home visits 2 times a year for the caseload.

• This position assists with people receiving services through the Developmental Delay Waiver and Mi Via Waiver as well as people transitioning between waivers, in order to support the caretakers to obtain what they need to keep the individual safe.

The Ideal Candidate has:

• Experience with assistance to Case Managers, Providers, and Therapists regarding the Regulations, DDW Service Standards, and Policies and Procedures for the Developmental Disabilities Waiver and State General Fund programs;
• Experience prioritizing numerous competing tight deadlines and will have strong organizational skills;
• Strong work ethic, employ good critical thinking and communication skills;
• A strong belief that all people have the right to work.

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Agency Contact Information: Michelle Lucero, (505) 487-3642. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.