Coinbase

Senior Strategic Program Lead

Remote$130,900/yrPosted 6 days ago

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Job details

Work type
Remote
Compensation
$130,900/yr
Posted
6 days ago
Apply on
coinbase.com

About this role

5+ years in social support/digital CX with incident leadership, SLA and queue ownership, global operating model experience, KPI scorecards, and familiarity with enterprise social support and AI-native tooling.

What you'll do at Coinbase:

  • owning operations
  • leading incidents
  • driving automation

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About Coinbase