Senior Tax & Revenue Representative (TRD #10105265)

Onsite$47,050 - $70,574/yrPosted 4 weeks ago

Job details

Location
Santa Fe, New Mexico
Work type
Onsite
Compensation
$47,050 - $70,574/yr
Posted
4 weeks ago
Apply on
careers.share.nm.gov

About this role

Salary

 

$22.62 - $33.93 Hourly

$47,050 - $70,575 Annually

This position is a Pay Band C5

Posting Details

 
Interviews are anticipated to be conducted within 1 week of closing date.

Applicant use of Artificial Intelligence tools is prohibited during interviews.

Tax and Rev participates in E-Verify and will verify employment eligibility upon hire

Please attach transcripts to validate your degree.

Why does the job exist?

 
This position is responsible for the administration of taxpayer accounts as part of Special Tax Programs by effectively working with internal and external customers to achieve desired work results and maintains positive relationships while achieving consistency, thoroughness and accuracy on assigned work and projects. This position analyzes complex returns and taxpayer documentation, refund adjustments, special projects and participate in form feedback and meetings, analyzes and researches complex documents to ensure NM statutes, regulations and policy requirements are satisfied. This position ensures and involves more technical knowledge, analysis and understanding in the accuracy of computations, tax collections, assessments, abatements, refunds, adjustments and other tax related activities. This position is highly proficient in customer service  in communicating verbally and/or in written form to resolve complex issues and communicate findings.  The position will work directly under the Supervisor and provide guidance in the absence of a supervisor.

How does it get done?

 
- Evaluate various tax returns by reviewing the returns by line item.
- Examine tax returns to ensure all required schedules, documents, and certificates are attached to support deductions and/or exemptions. Routinely prepare and issue standard notices to taxpayers   or letters of additional information required or of adjustments made to returns.
- Respond to taxpayer phone calls, emails and correspondence with clarity and efficiency.
- Assist with statistical data and reports, employee training, and assist and advise lower-level employees.

Who are the customers?

 
This position serves taxpayers of the State of New Mexico

Ideal Candidate

 
The Ideal Candidate has the following:
- Conflict resolution, problem solving and communication skills.
- Experience with Excel, Word, Power point
- Experience using Microsoft Teams and Zoom
- Meet deadlines with severe time constraints
- Interact with the public, other workers, etc.
- Irregular or extended work hours.

A Degree in Accounting and/or experience is preferred but not required.

Minimum Qualification

 
Associate degree in any field and two (2) years of general office, clerical, and/or administrative experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

Employment Requirements

 
Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current
* Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive
* Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
* Must be current with all tax reporting/payment.
* Employment is subject to pre-employment criminal background check to include fingerprint checks and is conditional pending results.

Working Conditions

 
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

 

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Agency Contact Information: Robin Cruz (505) 372-8326 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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About New Mexico Taxation and Revenue Department

New Mexico Taxation and Revenue Department
Santa Fe, New Mexico
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